I'm not sure if this would be called a bug but my photoshop elements won't accept the serial number it came with. It used to, but I had to completely re-boot and wipe my computer and for some reason after re-downloding it it won't take my serial number anymore.
Chris, this is a very common complaint. There is absolutely no reason why Adobe can't simplify the activation process when they can design such complex software. This seems to be more about will than way. I have the same problem. Two sessions with your overseas chat support was of no use, so I'm still unable to access my Elements 12 and cannot find a phone number for Adobe tech support. Any help would be appreciated. Thanks.