ELEMENTS 13 - sending photos in an e-mail does not work

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  • Updated 4 years ago
  • (Edited)
In Elemnts 13 Organizer, it is not possible to establish a connection to my e-mail provider. When I enter the required data (e-mail profile, e-mail address, name, password, SMTP server, SMTP port and connection security protocol), the port is automatically set to 25 (I need port 587 and connection security protocol = none). Hence, a connection to my e-mail provider is not possible. Why does the program not just let me use the installed e-mail client (Mozilla Thunderbird in my case)? Why use a complicated set-up which does not work because of some inexplicable fix relation of the SMTP port number and connection security protocol? In earlier versions of the program the use of the installed e-mail client was possible.
Photo of Ernst Schmid

Ernst Schmid

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  • very, very frustrated!!!!

Posted 4 years ago

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