Photoshop: Can't see selection edges (marching ants) after drawing marquee

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  • Updated 1 month ago
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  • (Edited)
When I make a selection in photoshop 2018 using the marquee tool the edges are not visible. I have to click in the marquee box in the toolbox and then they become visible. This is across a number of machines using Sierra on Macs.
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Virginia O'Cleirigh

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Posted 1 year ago

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Photo of Johan Elzenga

Johan Elzenga, Champion

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I'm sorry, but what 'marquee box in the toolbox' are you talking about?
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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Rectangular Marquee Tool
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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Marching ants not visible after a selection is made until the Rectangular Marquee Tool is clicked again in the toolbox and then they show up.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you tried restoring your preferences? Restore preferences
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Johan Elzenga, Champion

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As this is "across a number of machines using Sierra on Macs" I would be surprised if all these machines have corrupted preferences. I'm still not sure what  the 'marquee box in the toolbox' is supposed to be, however.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Maybe. It seems like it would either be a gpu issue or whacked prefs. But there's not much you can do with GPU drivers. Sometime the GPU settings get gummed up and reset puts those back in a nice/default state.
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Johan Elzenga, Champion

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As the OP hasn't come back on this, I get the feeling that it was user error and that she found that out by now.
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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I tried restoring preferences and it didn't do anything. No it wasn't user error as it can be replicated across a number of machines as previously stated. 
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Johan Elzenga, Champion

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User errors can be replicated too, obviously. You still haven't explained exactly what the problem is. Everybody seems to be guessing. What is this 'marquee box in the toolbox' you are talking about?
(Edited)
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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It's fairly simple, look at the tool box. There is a Rectangular Marquee Tool at the top. It looks like a box. I can't see any other marquee box tools in there...

Marching ants not visible after a selection is made using this tool the until the Rectangular Marquee Tool (marquee box in the toolbox)  is clicked again with a mouse or a tablet (in the toolbox) and then the selection edges (marching ants) show up on your document.

I think that explains it...
(Edited)
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Johan Elzenga, Champion

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OK, so you mean the tool panel. Yes, that explains it but I can't reproduce it.
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David, Official Rep

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Howdy Virginia,

If you click the View entry in the Menu Bar, is there a check mark to the left of Extras?

Thanks,
David
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Virginia O'Cleirigh

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Hi David. Extras is clicked on. 
(Edited)
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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This issue never manifested with 2017. It did however with a previous version, the original CC if I remember rightly until an update fixed it. I'll just keep all machines on 2017 and periodically check to see if the issue has been fixed in future updates. 
(Edited)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Would it possible to do a screen caputure video to see the behavior/steps you’re doing?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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I'll have to reinstall photoshop 2018 on a machine again. I suppose I can do that.
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Virginia O'Cleirigh

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Adobe Photoshop Version: 19.1.3 20180323.r.293 2018/03/23: 1163761  x64

Number of Launches: 316

Operating System: Mac OS 10.12.5

System architecture: Intel CPU Family:6, Model:94, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2

Physical processor count: 4

Processor speed: 3200 MHz

Built-in memory: 24576 MB

Free memory: 15237 MB

Memory available to Photoshop: 22491 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Enabled.

Touch Bar Property Feedback: Enabled.

Image tile size: 1024K

Image cache levels: 6

Font Preview: Medium

TextComposer: Latin

Display: 1

Main Display

High DPI Monitor

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OpenGL Allow Old GPUs: Not Detected.

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glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

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glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2 (Apr  4 2017 19:07:42)"

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=2048

clgpu[0].CLName="AMD Radeon R9 M380 Compute Engine"

clgpu[0].CLVendor="AMD"

clgpu[0].CLVendorID=16915456

clgpu[0].CLDriverVersion="1.2 (Apr 27 2017 22:10:57)"

clgpu[0].CLBandwidth=6.23506e+10

clgpu[0].CLCompute=658.104

nativegpu[0].NativeName="AMD Radeon R9 M380"

License Type: Subscription

Serial number: 90970752868353353797

GUIDBucket:

Application folder: /Applications/Adobe Photoshop CC 2018/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 951.8G, 104.4G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Plug-ins/


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   Camera Raw 10.3 (933), Copyright © 2018 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

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   Chalk & Charcoal 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

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   Cineon 19.1.3  © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin”

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   Collada DAE 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Color Halftone 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

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   Standard Deviation 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   STL 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Sumi-e 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Summation 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Targa 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Texturizer 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Tiles 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Torn Edges 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Twirl 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   U3D 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Underpainting 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Vanishing Point 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”

   Variance 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Virtual Reality Modeling Language | VRML 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Water Paper 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Watercolor 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Wave 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Wavefront|OBJ 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Wind 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 19.1.3  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”

   ZigZag 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”


Optional and third party plug-ins: NONE



Duplicate and Disabled plug-ins: NONE



Plug-ins that failed to load: NONE


Extensions:


   com.adobe.inapp.purchase  2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”

   Libraries  2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”

   PPW Tools 4  4.0.8 - from the file “/Users/studio1/Library/Application Support/Adobe/CEP/extensions/com.cromaline.PPWtools/index.html”

   Start  2.1.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_2_1_1_076/index.html”

   ON1  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/onOne/index.html”

   Noun Project  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.thenounproject.nounPanel/index.html”

   PPW Colors Help  1.0.0 - from the file “/Users/studio1/Library/Application Support/Adobe/CEP/extensions/com.cromaline.PPW-Colors/index.html”

   Export As  3.1.2 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

   Interactive Luminosity Masks  3.3.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.svenstork.photoshop.InteractiveLuminosityMasks/index.html”

   Luminosity Masks  1.4.0 - from the file “/Users/studio1/Library/Application Support/Adobe/CEP/extensions/com.lummasksbenz.ext/index.html”

   com.adobe.Butler.backend  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”

   New Document  2.1.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_CMDN_EXTENSION_2_1_1_004/fnft.html”

   PPW Documentation  1.0.0 - from the file “/Users/studio1/Library/Application Support/Adobe/CEP/extensions/com.cromaline.PPW-Documentation/index.html”

   com.marklyapp.RightFont.adobeplugin  1.0.2 - from the file “/Users/studio1/Library/Application Support/Adobe/CEP/extensions/RightFont.adobeplugin/index.html”

   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

   iStock  1.2.6 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.istockphoto.browse.dist/index.html”

   Millenium Panel  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.extension.millenium/index.html”

   Export As  3.1.2 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”


Installed TWAIN devices: NONE

Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15367 Posts
  • 2241 Reply Likes
Use Graphics Processor is disabled. (Preferences > Performance.... "Use Graphics Processor") If you enabled that and restart Photoshop, does it work correctly?
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

  • 11 Posts
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Graphics Processor disabled seems to have done it. 
Photo of David Pastirchak

David Pastirchak

  • 4 Posts
  • 2 Reply Likes
I have the same Problem while drawing a mask with the lasso the marching ants don"t appear. Only with your finished with the mask is it visible.
Photo of David

David, Official Rep

  • 3104 Posts
  • 483 Reply Likes
Hi David,

Have you checked under your Preferences > Performance to see if at the top-right if Use Graphics Processor is checked?  Did you encounter this problem in previous versions or did it just start happening?  If you click the View entry in the Menu Bar, is there a check mark to the left of Extras?

Thanks,
David
Photo of David Pastirchak

David Pastirchak

  • 4 Posts
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GP is on and Extras is clicked. The problem started after the last update. It only does not display while I’m drawing the mask. After I complete the mask the the outline appears. Big Bug! No xmas bonus for the Code people this year!
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David, Official Rep

  • 3104 Posts
  • 483 Reply Likes
Howdy David,

Hmmm...odd.  I do the same thing with my daughter's pics all the time.  Have you tried unchecking GPU?  It appears to have helped Virginia with this problem.  And isolating the problem is the first step to fixing it.  Would you mind letting us know whether or not this worked AND the specs of your graphics card?

Thanks,
David
Photo of David Pastirchak

David Pastirchak

  • 4 Posts
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Buildin GC on a 2017 macbook pro 15” latest OS and PS. Running a cable to Imac as second monitor.
Photo of Heli

Heli

  • 1 Post
  • 2 Reply Likes
Under the GPU checking box, you'll find a box 'advanced settings'. Click on it and set the Drawing Mode to 'basic' . Then click on 'OK' and restart photoshop. Worked for me :) -> credits: https://forums.adobe.com/thread/2551238
Photo of Lee Philo

Lee Philo

  • 6 Posts
  • 1 Reply Like
I'm having the same problem. No marching ants while making the selection. Plus my Free Transform tool no longer shows unless I predefine the selection area.  This is most definitely a bug related to recent Photoshop updates.  I have tried all the suggested fixes without success.
Photo of Ginta Debess

Ginta Debess

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Same problem! :(
Photo of David

David, Official Rep

  • 3104 Posts
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Howdy Lee and Ginta,

Can you each do me a favor?  Can you share with me your basic system setup?  Which OS and version?  Any other additional PS plugins installed (like Topaz or Alien Skin)?  What kind of video card do you have?  Have you tried playing with the GPU settings?

Thanks,
David
Photo of Lee Philo

Lee Philo

  • 6 Posts
  • 1 Reply Like
Hi David

OS 10.12.6
2013 Mac Pro
3.7 GHz Quad-Core Intel Xeon E5
AMD FirePro D300 2048 MB

On1 Photo Raw

Yes I have tried different GPU settings, restarting each time.

This problem came and went with the last couple of rounds of updates.

Thanks
Lee
Photo of David Pastirchak

David Pastirchak

  • 4 Posts
  • 2 Reply Likes
New version photoshop online yesterday! Problem solved! Nice to see where I’m masking now!
Photo of David

David, Official Rep

  • 3104 Posts
  • 483 Reply Likes
Howdy David and Lee,

David, thanks for that info.  Awesome!

Lee, does the update solve the problem for you?

Let us know,
Thanks,
David
Photo of Lee Philo

Lee Philo

  • 6 Posts
  • 1 Reply Like
Hi David
Yes, it appears the problems discussed are fixed.  Thank you!
However, the lasso tool has developed a similar problem.  It is behaving erratically on existing files, yet seems fine on new files.
Many thanks
Lee
Photo of jenkins2541

jenkins2541

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For what it's worth, resetting the photoshop preferences worked for me.
I was seeing strange purple guides as I dragged the marquee tool, rather than the marching ants that I'm used to. The guides seemed to be pointing me to perfect center.

I used this method: 1.) Quit photoshop.  Restart photoshop from the dock in mac holding down command-option-shift. It asked if I'd like to restore preferences to default.
Photo of Will B

Will B

  • 1 Post
  • 0 Reply Likes
I am on Mac OS 10.14 and I have had the same viewing issues, as in when click and dragging a selection area, the "marching ants" does not appear until I have stopped my selection. And also, when using transform tool, the transform handle box lingers after the action has been performed, it only disappears when I zoom in or out of my view. Selecting another tool did not clear the artifact. 

Resetting my preferences per Jenkins2541 did correct both issues.