Photoshop: Can't see selection edges (marching ants) after drawing marquee

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  • Updated 1 week ago
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  • (Edited)
When I make a selection in photoshop 2018 using the marquee tool the edges are not visible. I have to click in the marquee box in the toolbox and then they become visible. This is across a number of machines using Sierra on Macs.
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Virginia O'Cleirigh

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Posted 1 year ago

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Johan Elzenga, Champion

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I'm sorry, but what 'marquee box in the toolbox' are you talking about?
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Virginia O'Cleirigh

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Rectangular Marquee Tool
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Virginia O'Cleirigh

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Marching ants not visible after a selection is made until the Rectangular Marquee Tool is clicked again in the toolbox and then they show up.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you tried restoring your preferences? Restore preferences
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Johan Elzenga, Champion

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As the OP hasn't come back on this, I get the feeling that it was user error and that she found that out by now.
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Virginia O'Cleirigh

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I tried restoring preferences and it didn't do anything. No it wasn't user error as it can be replicated across a number of machines as previously stated. 
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Johan Elzenga, Champion

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User errors can be replicated too, obviously. You still haven't explained exactly what the problem is. Everybody seems to be guessing. What is this 'marquee box in the toolbox' you are talking about?
(Edited)
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Virginia O'Cleirigh

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It's fairly simple, look at the tool box. There is a Rectangular Marquee Tool at the top. It looks like a box. I can't see any other marquee box tools in there...

Marching ants not visible after a selection is made using this tool the until the Rectangular Marquee Tool (marquee box in the toolbox)  is clicked again with a mouse or a tablet (in the toolbox) and then the selection edges (marching ants) show up on your document.

I think that explains it...
(Edited)
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Johan Elzenga, Champion

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OK, so you mean the tool panel. Yes, that explains it but I can't reproduce it.
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David, Official Rep

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Howdy Virginia,

If you click the View entry in the Menu Bar, is there a check mark to the left of Extras?

Thanks,
David
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Virginia O'Cleirigh

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Hi David. Extras is clicked on. 
(Edited)
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Virginia O'Cleirigh

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This issue never manifested with 2017. It did however with a previous version, the original CC if I remember rightly until an update fixed it. I'll just keep all machines on 2017 and periodically check to see if the issue has been fixed in future updates. 
(Edited)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Would it possible to do a screen caputure video to see the behavior/steps you’re doing?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
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David, Official Rep

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Howdy Lee and Ginta,

Can you each do me a favor?  Can you share with me your basic system setup?  Which OS and version?  Any other additional PS plugins installed (like Topaz or Alien Skin)?  What kind of video card do you have?  Have you tried playing with the GPU settings?

Thanks,
David
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Lee Philo

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Hi David

OS 10.12.6
2013 Mac Pro
3.7 GHz Quad-Core Intel Xeon E5
AMD FirePro D300 2048 MB

On1 Photo Raw

Yes I have tried different GPU settings, restarting each time.

This problem came and went with the last couple of rounds of updates.

Thanks
Lee
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David Pastirchak

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New version photoshop online yesterday! Problem solved! Nice to see where I’m masking now!
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David, Official Rep

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Howdy David and Lee,

David, thanks for that info.  Awesome!

Lee, does the update solve the problem for you?

Let us know,
Thanks,
David
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Lee Philo

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Hi David
Yes, it appears the problems discussed are fixed.  Thank you!
However, the lasso tool has developed a similar problem.  It is behaving erratically on existing files, yet seems fine on new files.
Many thanks
Lee
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jenkins2541

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For what it's worth, resetting the photoshop preferences worked for me.
I was seeing strange purple guides as I dragged the marquee tool, rather than the marching ants that I'm used to. The guides seemed to be pointing me to perfect center.

I used this method: 1.) Quit photoshop.  Restart photoshop from the dock in mac holding down command-option-shift. It asked if I'd like to restore preferences to default.
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Will B

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I am on Mac OS 10.14 and I have had the same viewing issues, as in when click and dragging a selection area, the "marching ants" does not appear until I have stopped my selection. And also, when using transform tool, the transform handle box lingers after the action has been performed, it only disappears when I zoom in or out of my view. Selecting another tool did not clear the artifact. 

Resetting my preferences per Jenkins2541 did correct both issues.