Photoshop: Can't see selection edges (marching ants) after drawing marquee

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  • Problem
  • Updated 1 month ago
  • Solved
  • (Edited)
When I make a selection in photoshop 2018 using the marquee tool the edges are not visible. I have to click in the marquee box in the toolbox and then they become visible. This is across a number of machines using Sierra on Macs.
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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Posted 1 month ago

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Photo of Johan Elzenga

Johan Elzenga, Champion

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I'm sorry, but what 'marquee box in the toolbox' are you talking about?
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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Rectangular Marquee Tool
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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Marching ants not visible after a selection is made until the Rectangular Marquee Tool is clicked again in the toolbox and then they show up.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you tried restoring your preferences? Restore preferences
Photo of Johan Elzenga

Johan Elzenga, Champion

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As the OP hasn't come back on this, I get the feeling that it was user error and that she found that out by now.
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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I tried restoring preferences and it didn't do anything. No it wasn't user error as it can be replicated across a number of machines as previously stated. 
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Johan Elzenga, Champion

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User errors can be replicated too, obviously. You still haven't explained exactly what the problem is. Everybody seems to be guessing. What is this 'marquee box in the toolbox' you are talking about?
(Edited)
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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It's fairly simple, look at the tool box. There is a Rectangular Marquee Tool at the top. It looks like a box. I can't see any other marquee box tools in there...

Marching ants not visible after a selection is made using this tool the until the Rectangular Marquee Tool (marquee box in the toolbox)  is clicked again with a mouse or a tablet (in the toolbox) and then the selection edges (marching ants) show up on your document.

I think that explains it...
(Edited)
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Johan Elzenga, Champion

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OK, so you mean the tool panel. Yes, that explains it but I can't reproduce it.
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David, Official Rep

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Howdy Virginia,

If you click the View entry in the Menu Bar, is there a check mark to the left of Extras?

Thanks,
David
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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Hi David. Extras is clicked on. 
(Edited)
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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This issue never manifested with 2017. It did however with a previous version, the original CC if I remember rightly until an update fixed it. I'll just keep all machines on 2017 and periodically check to see if the issue has been fixed in future updates. 
(Edited)
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Would it possible to do a screen caputure video to see the behavior/steps you’re doing?
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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I'll have to reinstall photoshop 2018 on a machine again. I suppose I can do that.
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

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Adobe Photoshop Version: 19.1.3 20180323.r.293 2018/03/23: 1163761  x64

Number of Launches: 316

Operating System: Mac OS 10.12.5

System architecture: Intel CPU Family:6, Model:94, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2

Physical processor count: 4

Processor speed: 3200 MHz

Built-in memory: 24576 MB

Free memory: 15237 MB

Memory available to Photoshop: 22491 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Enabled.

Touch Bar Property Feedback: Enabled.

Image tile size: 1024K

Image cache levels: 6

Font Preview: Medium

TextComposer: Latin

Display: 1

Main Display

High DPI Monitor

Display Bounds: top=0, left=0, bottom=1440, right=2560

OpenGL Drawing: Disabled.

OpenGL Allow Old GPUs: Not Detected.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=1

glgpu[0].GLVersion="2.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=2048

glgpu[0].GLName="AMD Radeon R9 M380 OpenGL Engine"

glgpu[0].GLVendor="ATI Technologies Inc."

glgpu[0].GLVendorID=4098

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="AMD Radeon R9 M380 OpenGL Engine"

glgpu[0].GLRendererID=16915460

glgpu[0].HasGLNPOTSupport=1

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2 (Apr  4 2017 19:07:42)"

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=2048

clgpu[0].CLName="AMD Radeon R9 M380 Compute Engine"

clgpu[0].CLVendor="AMD"

clgpu[0].CLVendorID=16915456

clgpu[0].CLDriverVersion="1.2 (Apr 27 2017 22:10:57)"

clgpu[0].CLBandwidth=6.23506e+10

clgpu[0].CLCompute=658.104

nativegpu[0].NativeName="AMD Radeon R9 M380"

License Type: Subscription

Serial number: 90970752868353353797

GUIDBucket:

Application folder: /Applications/Adobe Photoshop CC 2018/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 951.8G, 104.4G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Plug-ins/


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   AdobeMPS.framework   AdobeMPS   5.8.1.38423   79.582572

   AdobeOwl.framework   AdobeOwl   5.2.11   

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   AdobePDFSettings.framework   AdobePDFSettings   1.4   

   AdobePIP.framework   AdobePIP   7.4.1.109.46827   

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   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.588619

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeXMP.framework   AdobeXMPCore   79.160451   79.160451

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   Cg.framework   NVIDIA Cg      

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   dynamiclink.framework   dynamiclink   11.1.0.0   

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   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"

   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"

   k2.framework   k2   1   

   LogSession.framework   LogSession   7.4.1.109.46827   

   manta.framework   manta   2.0.00.1   1.

   mediacoreif.framework   mediacoreif   11.1.0.0   

   PlugPlugExternalObject.framework      8.5.0.87   

   PlugPlugOwl.framework   PlugPlugOwl   8.5.0.87   

   UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"

   WRServices.framework         



Required plug-ins:


   3D Studio 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Accented Edges 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 19.1.3, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”

   Angled Strokes 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Average 19.1.3  © 1993-2018 Adobe. All rights reserved. - from the file “Average.plugin”

   Bas Relief 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   BMP 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Camera Raw 10.3 (933), Copyright © 2018 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Camera Raw Filter 10.3 (933), Copyright © 2018 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Charcoal 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Chrome 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Cineon 19.1.3  © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin”

   Clouds 19.1.3  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”

   Collada DAE 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Color Halftone 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Colored Pencil 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   CompuServe GIF 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Conté Crayon 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Craquelure 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 19.1.3  © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Crosshatch 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Crystallize 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Cutout 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Dark Strokes 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   De-Interlace 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

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   Difference Clouds 19.1.3  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”

   Diffuse Glow 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

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   Dry Brush 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Eazel Acquire 19.1.3  © 2007-2018 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”

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   Film Grain 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

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   Flash 3D 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Fresco 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

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   JPEG 2000 19.1.3  © 2001-2018 Adobe. All rights reserved. - from the file “JPEG2000.plugin”

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   Liquify 19.1.3, © 2001-2018 Adobe. All rights reserved. - from the file “Liquify.plugin”

   Matlab Operation 19.1.3  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”

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   Mean 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Measurement Core 19.1.3  © 1993-2018 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”

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   Mezzotint 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Minimum 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

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   Plastic Wrap 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   PLY 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

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   Tiles 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Torn Edges 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Twirl 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   U3D 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Underpainting 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Vanishing Point 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”

   Variance 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Virtual Reality Modeling Language | VRML 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Water Paper 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Watercolor 19.1.3, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Wave 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Wavefront|OBJ 19.1.3  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Wind 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 19.1.3  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”

   ZigZag 19.1.3, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”


Optional and third party plug-ins: NONE



Duplicate and Disabled plug-ins: NONE



Plug-ins that failed to load: NONE


Extensions:


   com.adobe.inapp.purchase  2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”

   Libraries  2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”

   PPW Tools 4  4.0.8 - from the file “/Users/studio1/Library/Application Support/Adobe/CEP/extensions/com.cromaline.PPWtools/index.html”

   Start  2.1.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_2_1_1_076/index.html”

   ON1  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/onOne/index.html”

   Noun Project  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.thenounproject.nounPanel/index.html”

   PPW Colors Help  1.0.0 - from the file “/Users/studio1/Library/Application Support/Adobe/CEP/extensions/com.cromaline.PPW-Colors/index.html”

   Export As  3.1.2 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

   Interactive Luminosity Masks  3.3.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.svenstork.photoshop.InteractiveLuminosityMasks/index.html”

   Luminosity Masks  1.4.0 - from the file “/Users/studio1/Library/Application Support/Adobe/CEP/extensions/com.lummasksbenz.ext/index.html”

   com.adobe.Butler.backend  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”

   New Document  2.1.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_CMDN_EXTENSION_2_1_1_004/fnft.html”

   PPW Documentation  1.0.0 - from the file “/Users/studio1/Library/Application Support/Adobe/CEP/extensions/com.cromaline.PPW-Documentation/index.html”

   com.marklyapp.RightFont.adobeplugin  1.0.2 - from the file “/Users/studio1/Library/Application Support/Adobe/CEP/extensions/RightFont.adobeplugin/index.html”

   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

   iStock  1.2.6 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.istockphoto.browse.dist/index.html”

   Millenium Panel  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.extension.millenium/index.html”

   Export As  3.1.2 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”


Installed TWAIN devices: NONE

Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13977 Posts
  • 1671 Reply Likes
Use Graphics Processor is disabled. (Preferences > Performance.... "Use Graphics Processor") If you enabled that and restart Photoshop, does it work correctly?
Photo of Virginia O'Cleirigh

Virginia O'Cleirigh

  • 11 Posts
  • 1 Reply Like
Graphics Processor disabled seems to have done it.