Lightroom: Selecting preferences from Edit tab causes crash

  • 1
  • Question
  • Updated 3 years ago
  • (Edited)
I have purchased few brush presets, as soon I try to install them and select preferences from Edit tab, lightroom crashes. I also tried to change the digit prefernce numbers from region and language but to no avail. Please help I have windows 10 and cc version lightroom
Photo of humera khaum

humera khaum

  • 2 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 4682 Posts
  • 1798 Reply Likes
Did it start crashing AFTER you'd installed the presets, or before?
Photo of humera khaum

humera khaum

  • 2 Posts
  • 0 Reply Likes
I noticed it after installing prestes, not very familiar with lightroom,so never opened preference tab before, I can edit in develop module, import and export pictures as normal, but as soon as I click on preferences it crashs
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15078 Posts
  • 2142 Reply Likes
Is your Lightroom up to date? You should be on v6.5
Photo of Simon Chen

Simon Chen, Principal Computer Scientist

  • 1539 Posts
  • 498 Reply Likes
It looks like you are running Windows version of Lr. This might be the issue if you are running the Lr 6.5.
Photo of Valter Daghetti

Valter Daghetti

  • 29 Posts
  • 2 Reply Likes
but do you mean that you try to install brush preset in Lightroom? Brush preset working only with Photoshop and not with LR