Lightroom: Selecting preferences from Edit tab causes crash

  • 1
  • Question
  • Updated 2 years ago
  • (Edited)
I have purchased few brush presets, as soon I try to install them and select preferences from Edit tab, lightroom crashes. I also tried to change the digit prefernce numbers from region and language but to no avail. Please help I have windows 10 and cc version lightroom
Photo of humera khaum

humera khaum

  • 2 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 4309 Posts
  • 1571 Reply Likes
Did it start crashing AFTER you'd installed the presets, or before?
Photo of humera khaum

humera khaum

  • 2 Posts
  • 0 Reply Likes
I noticed it after installing prestes, not very familiar with lightroom,so never opened preference tab before, I can edit in develop module, import and export pictures as normal, but as soon as I click on preferences it crashs
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
  • 1765 Reply Likes
Is your Lightroom up to date? https://helpx.adobe.com/lightroom/kb/keeping-lightroom-up-to-date.html You should be on v6.5
Photo of Simon Chen

Simon Chen, Principal Computer Scientist

  • 1452 Posts
  • 454 Reply Likes
It looks like you are running Windows version of Lr. This https://forums.adobe.com/message/8597663 might be the issue if you are running the Lr 6.5.
Photo of Valter Daghetti

Valter Daghetti

  • 29 Posts
  • 2 Reply Likes
Sorry,
but do you mean that you try to install brush preset in Lightroom? Brush preset working only with Photoshop and not with LR