Lightroom: Selecting preferences from Edit tab causes crash

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  • Updated 2 years ago
  • (Edited)
I have purchased few brush presets, as soon I try to install them and select preferences from Edit tab, lightroom crashes. I also tried to change the digit prefernce numbers from region and language but to no avail. Please help I have windows 10 and cc version lightroom
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humera khaum

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Posted 2 years ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Did it start crashing AFTER you'd installed the presets, or before?
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humera khaum

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I noticed it after installing prestes, not very familiar with lightroom,so never opened preference tab before, I can edit in develop module, import and export pictures as normal, but as soon as I click on preferences it crashs
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Is your Lightroom up to date? You should be on v6.5
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Simon Chen, Principal Computer Scientist

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It looks like you are running Windows version of Lr. This might be the issue if you are running the Lr 6.5.
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Valter Daghetti

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but do you mean that you try to install brush preset in Lightroom? Brush preset working only with Photoshop and not with LR