select & mask program error

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  • Updated 1 year ago
Whenever I try to use the circular select tool and click select and mask I am getting the error message, "could not use the tool because of a program error." It was working fine and just stopped. I ran scan disk and defrag and rebooted several times. What do I need to do to fix this? I was just commenting on how much I love this tool. I probably jinxed myself.
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Angie Sindergard

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Posted 2 years ago

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Richard P. Adams

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I have found this a problem also especially when I have a lot of layers. The problem is resolved when you save or add, for example, a curve layer then select the selection and then push the "select and mask" button. Solved all my selection problems including less than stellar results, choosing different masks. I no longer get the "program error" problem. Most of the time just hitting the "select and mask" button works but...not always. 
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PECourtejoie, Champion

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Another user in the adobe forums, reported that disabling the OpenCL acceleration fixed it. (I consider it a temporary fix. Listing the display driver version found in help>system info could help us help you.