Photoshop: Select Color Range Crashes

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  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
When ever I select a color in SELECT / COLOR RANGE and use the shift key to add as I am clicking the image, Photoshop crashes. never happened to me before until this update and it is getting annoying.
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Gerald Davenport

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  • annoid

Posted 3 years ago

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Chris Cox

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Which version of Photoshop are you using?
Which OS version are you using?

Have you installed all the Photoshop and OS updates?
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Gerald Davenport

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Adobe Photoshop Version: 2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107 x64

Operating System: Windows 8.1 64-bit
Version: 8.1 or greaterSystem architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3392 MHz
Built-in memory: 8131 MB
Free memory: 2551 MB
Memory available to Photoshop: 7046 MB
Memory used by Photoshop: 60 %
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Our QE folks are investigating. Thanks!
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Gerald Davenport

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I took pictures of our 90 employees, yeah i know, not as many as adobe or others, but all in front of a green screen for use with our website.

been a struggle for each one as it crashes 4 or 5 times before i can get it to work on one person, then it does it again.
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Michael Korobov

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This reply was created from a merged topic originally titled Photoshop crashes when use Select -> Color range.

Photoshop unexpectedly crashes when using Selection->ColorRange with following settings:

- Select: sampled colors

- Fuziness: 0

- Eyedropper type: add to sample.

The problem occurs when eyedropper is continuously (by pressing and holding the left mouse button) guided over the image.

After few seconds of such guidance the Photoshop application unexpectedly crashes.

This occurs not for all images.

This one leads to crash:

http://wall.alphacoders.com/big.php?i...
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
This should be solved by the CC 2015.1 update that was released today: https://blogs.adobe.com/photoshop/201...
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Kerry Natalie Robinson

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I have had 2 new versions since this was posted and I still have the problem! Windows 7, 64 bit, 16gig ram