Photoshop: Select and Mask freezing

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  • Updated 5 months ago
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Select and Mask in Photoshop cc 2018 is crashing Photoshop.  I have a pretty fast computer so I can't imagine what else is going on.
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Brett Landry

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Posted 5 months ago

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Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

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Hi Brett,

Sorry to hear you’re crashing. Are you on Mac or Windows? Can I get a file that you were working on when you crashed (either here or via email)? Also if you could share the steps you took before crashing and a copy of the error log "PSErrorLog.txt.” It's location on your system is as follows:

Mac: Users/[user name]/Library/Preferences/Adobe Photoshop CC Settings 2018/PSErrorLog.txt

Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop CC 2018/Adobe Photoshop CC Settings/PSErrorLog.txt

Hannah Nicollet