Problems redeeming code for Elements

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  • Problem
  • Updated 5 years ago
  • (Edited)
I just returned a copy of Photoshop Elements to Best Buy, but not before they too tried to enter the code and get the serial number in return. In their case, as well as my five attempts, we received notification of "Invalid code." It was NOT an invalid code, nor were my e-mail or password incorrect. I needed that program to reduce cover photos and my bio photo for marketing and review sites. When I spend money on an Adobe product, I expect to be able to upload it with obstruction. Is this security carried to obsession or what? Tomorrow, when I've calmed down a bit, I'm going to try Gimp.
Photo of Grace Kone

Grace Kone

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Posted 5 years ago

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