Se me borraron los ajustes preesrablecidos y fotos

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  • Problem
  • Updated 2 months ago
Hola tengo lightroom en mi dispositivo y de un dia para el otro se me borraron todos los ajustes preestablecidos que habia creado y las fotrs
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juana lupi

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  • frustrado

Posted 2 months ago

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David, Official Rep

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"Presets and photos have been erased

Hello, I have Lightroom on my device and from one day to the next all the presets that I had created as well as the photos were deleted"
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Rikk Flohr, Official Rep

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The most likely reason is that you stored your photos and presets under one Adobe ID and then the next time you logged in using a different Adobe ID. You probably need to sign out and sign back in under your original ID.