Photoshop: Scroll-wheel zoom while using pen tool causes GUI breakdown

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  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
When using the Pen tool, if you try to zoom in or out, the program stops properly displaying the image.

The scroll bars move and the rulers change accordingly but the image doesn't update. When trying to save from this point (didn't want to lose my path that I'd made) it kicks out an error message that says "Could not build a preview because the selected pattern is not available." 

This is new to the 2017 release.

UPDATE: after contacting AdobeCare, they had me reset my preferences (not thrilled about resetting everything but better than not being able to use my Pen tool). Will update if I can isolate what the cause was.
Photo of Jason Reed

Jason Reed

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Posted 2 years ago

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