Photoshop: Scratch file locked error

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
I've been making some changes to scratch disks and after restart PS gives me errors and refuses to start.

"Could not open a scratch file bacause the file is locked
or you do not have the necessary access privileges. Use
the 'Properties' command in the Windows Explorer to
unlock the file."
and right after that
"Could not initialize photoshop because the file is
locked or you do not have the necessary acces privileges...."
The rest is the same...

Is there any way to change the scratch disks setting without opening the PS?
Photo of Ovo JeL

Ovo JeL

  • 3 Posts
  • 1 Reply Like

Posted 5 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Chief Customer Advocate

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Official Response
We've released an update to correct this issue with limited user account system due to locked default scratch disk:

http://blogs.adobe.com/photoshopdotco...