Photoshop: I am unable to get my Microtek ArtixScan 4000tf to work in Photoshop CS5

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I am unable to get my Microtek ArtixScan 4000tf to work in Photoshop CS5 ?
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Eric Dugdale

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  • frustrated

Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS are you using?

Have you tried the steps in this document?

TWAIN plug-in | Photoshop CS4, CS5: http://adobe.ly/PS-TWAIN
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Eric Dugdale

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i am using windows 7.
It worked before when I had Photoshop 7 /
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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A lot has changed with TWAIN since Photoshop 7.

Again, have you tried the troubleshooting steps in this document?

TWAIN plug-in | Photoshop CS4, CS5: http://adobe.ly/PS-TWAIN
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Eric Dugdale

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Yes , I have tried your troubleshooting steps , with negative results .
I have now removed Photoshop CS5 from my computer , my scanner is more important to me than CS5 .
I will continue to use Photoshop 7. with my film scanner .
But thanks for you time and your help .
Eric .
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Personally, I do all my scanning in the background with the stand-alone scanner software. All TWAIN really does is call that software, so there’s no quality difference, plus you’re not locking Photoshop up just to doing scanning. You can retouch and edit images in Photoshop while you scan in the background – which is far more efficient.
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Eric Dugdale

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That is what I shall do .
Many thanks
Eric