Photoshop: Scanner driver problems in Photoshop CC and CC2014 on MacOS

  • 3
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
Please update scanning method for MAC with Photoshop CC or CC2014. (Currently cannot scan directly anymore from my Epson Perfection 4490 Photo scanner to Photoshop. It used to be so easy. Now I have to use Epson or Mac to scan, save as TIFF, and then open in Photoshop. Very clunky and time consuming. Not a solution.) Please fix this glitch.
Photo of joanp


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Posted 5 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Joan, can you try the 15.2.2 update that was released tonight with Image Capture and let me know if you get the dialog more than one time?