Photoshop: Says "Scratch Disk is full", with over 4TB of space

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
I have tried the CC version of photoshop and while it may have some better features, it crashes way too much. I never shut down my computer and have had CS5 running over 4 months working everyday without slowdown or a crash. I handle a lot of huge files at one time that CC just can't seem to take on.

I want to dump CC and go back to CS5 but now my CS5 won't open two large files without saying the Scratch Disks are Full. I have 7TB of free Scratch disk space and CS5 did this before I tried CC.

How do I fix this, because I would rather work on a stable older version than this crap newer version.

64bit Windows 7 Ultimate
32 Gigs of Ram
i5 Processor
Nvidia Gforce GT 740

http://prntscr.com/5vcmjj
Photo of J. Cervantes

J. Cervantes

  • 8 Posts
  • 1 Reply Like
  • frustrated

Posted 4 years ago

  • 1
Photo of J. Cervantes

J. Cervantes

  • 8 Posts
  • 1 Reply Like
Adobe Photoshop Version: 2014.2.0 20140926.r.236 2014/09/26:23:59:59 x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
Physical processor count: 4
Processor speed: 3000 MHz
Built-in memory: 32724 MB
Free memory: 12330 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 75 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Disabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=4095
glgpu[0].GLName="GeForce GT 740/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="9.18.13.3750"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GT 740/PCIe/SSE2"
glgpu[0].GLRendererID=4040
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
glgpu[0].GLDriverDate="20140327000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.1"
clgpu[0].CLDeviceVersion="1.1 CUDA"
clgpu[0].CLMemoryMB=4096
clgpu[0].CLName="GeForce GT 740"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="337.50"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="6.0.1"
clgpu[0].CLBandwidth=0
clgpu[0].CLCompute=0
License Type:
Serial number:
Application folder: M:\Program Files (x86)\Adobe\Adobe Photoshop CC 2014 (32 Bit)\
Temporary file path: C:\Users\BPC-2\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
T:\, 3.64T, 3.60T free
K:\, 2.73T, 662.4G free
F:\, 2.73T, 2.35T free
Required Plug-ins folder: M:\Program Files (x86)\Adobe\Adobe Photoshop CC 2014 (32 Bit)\Required\Plug-ins\
Primary Plug-ins folder: M:\Program Files (x86)\Adobe\Adobe Photoshop CC 2014 (32 Bit)\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/08/12-23:42:09 79.557478 79.557478
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/09/07-21:07:38 79.558079 79.558079
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 5.2.4
AdobePDFL.dll PDFL 2014/08/18-15:13:12 79.512424 79.512424
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPFiles.dll Adobe XMP Files 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPScript.dll Adobe XMP Script 2014/08/20-09:53:02 79.156797 79.156797
adobe_caps.dll Adobe CAPS 8,0,0,13
AGM.dll AGM 2014/08/12-23:42:09 79.557478 79.557478
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib 8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34) 1.000000
ARE.dll ARE 2014/08/12-23:42:09 79.557478 79.557478
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/08/12-23:42:09 79.557478 79.557478
BIBUtils.dll BIBUtils 2014/08/12-23:42:09 79.557478 79.557478
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/08/12-23:42:09 79.557478 79.557478
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 7.0.0.154
JP2KLib.dll JP2KLib 2014/06/28-00:28:27 79.254012 79.254012
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/08/18-23:43:19 79.557676 79.557676
msvcp120.dll Microsoft® Visual Studio® 2013 12.00.21005.1
msvcr120.dll Microsoft® Visual Studio® 2013 12.00.21005.1
ONCore7.dll ONCore 7.0.0.0
ONCore9.dll ONCore 7.0.0.0
ONCoreFoundation7.dll ONCoreFoundation7 7, 0, 0, 0
ONCoreFoundation9.dll ONCoreFoundation7 7, 0, 0, 0
ONDocument7.dll ONDocument 7.0.0.0
ONDocument9.dll ONDocument 7.0.0.0
ONProxySupport7.dll ONProxySupport 1.0.0.0
ONProxySupport9.dll ONProxySupport 1.0.0.0
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.2
Plugin.dll Adobe Photoshop CC 2014 15.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (32 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (32 bit) 5.2.0.46
PSArt.dll Adobe Photoshop CC 2014 15.2
PSViews.dll Adobe Photoshop CC 2014 15.2
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 8.0.0.14
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Accented Edges 15.2
Adaptive Wide Angle 15.2
Angled Strokes 15.2
Average 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Bas Relief 15.2
BMP 15.2
Chalk & Charcoal 15.2
Charcoal 15.2
Chrome 15.2
Cineon 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Clouds 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Collada 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Color Halftone 15.2
Colored Pencil 15.2
CompuServe GIF 15.2
Conté Crayon 15.2
Craquelure 15.2
Crop and Straighten Photos 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Crop and Straighten Photos Filter 15.2
Crosshatch 15.2
Crystallize 15.2
Cutout 15.2
Dark Strokes 15.2
De-Interlace 15.2
Dicom 15.2
Difference Clouds 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Diffuse Glow 15.2
Displace 15.2
Dry Brush 15.2
Eazel Acquire 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Embed Watermark 4.0
Entropy 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Export Color Lookup Tables NO VERSION
Extrude 15.2
FastCore Routines 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Fibers 15.2
Film Grain 15.2
Filter Gallery 15.2
Flash 3D 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Fresco 15.2
Glass 15.2
Glowing Edges 15.2
Google Earth 4 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Grain 15.2
Graphic Pen 15.2
Halftone Pattern 15.2
HDRMergeUI 15.2
HSB/HSL 15.2
IFF Format 15.2
IGES 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Ink Outlines 15.2
JPEG 2000 15.2
Kurtosis 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Lens Blur 15.2
Lens Correction 15.2
Lens Flare 15.2
Liquify 15.2
Matlab Operation 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Maximum 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Mean 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Measurement Core 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Median 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Mezzotint 15.2
Minimum 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
MMXCore Routines 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Mosaic Tiles 15.2
Multiprocessor Support 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Neon Glow 15.2
Note Paper 15.2
NTSC Colors 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Ocean Ripple 15.2
OpenEXR 15.2
Paint Daubs 15.2
Palette Knife 15.2
Patchwork 15.2
Paths to Illustrator 15.2
PCX 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Photocopy 15.2
Photoshop 3D Engine 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Photoshop Touch 14.0
Picture Package Filter 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Pinch 15.2
Pixar 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Plaster 15.2
Plastic Wrap 15.2
PLY 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
PNG 15.2
Pointillize 15.2
Polar Coordinates 15.2
Portable Bit Map 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Poster Edges 15.2
PRC 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Radial Blur 15.2
Radiance 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Range 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.2
Ripple 15.2
Rough Pastels 15.2
Save for Web 15.2
ScriptingSupport 15.2
Shake Reduction 15.2
Shear 15.2
Skewness 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Smart Blur 15.2
Smudge Stick 15.2
Solarize 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Spatter 15.2
Spherize 15.2
Sponge 15.2
Sprayed Strokes 15.2
Stained Glass 15.2
Stamp 15.2
Standard Deviation 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
STL 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Sumi-e 15.2
Summation 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Targa 15.2
Texturizer 15.2
Tiles 15.2
Torn Edges 15.2
Twirl 15.2
U3D 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Underpainting 15.2
Vanishing Point 15.2
Variance 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Virtual Reality Modeling Language | VRML 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Viveza 2 2.1.20.486
Water Paper 15.2
Watercolor 15.2
Wave 15.2
Wavefront|OBJ 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
WIA Support 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
Wind 15.2
Wireless Bitmap 15.2 (2014.2.0 20140926.r.236 2014/09/26:23:59:59)
ZigZag 15.2

Optional and third party plug-ins:

Alien Skin Autolayer 3 3.0.0 20463 2013-05-30 12:54
Alien Skin Blow Up 3 3.0.0
Alien Skin Eye Candy 7 Autolayer 7.1.0
Analog Efex Pro 2 2.0.8.486
BackgroundFilter 2.2.20.486
Blow Up 3.0.0
Bokeh 2.0.1
Camera Raw 8.0
Camera Raw Filter 8.0
Color Efex Pro 4 4.3.20.486
Dfine 2 2.2.20.486
Eye Candy 7 7.1.0
FineStructuresFilter 2.2.20.486
FocalPoint 2.1 2.1.1
FocalPoint 2.1 Filter 2.1.1
FocalPoint 2.1 Smart Filter 2.1.1
HDR Efex Pro 2 2.2.20.486
Helicon Filter 5 NO VERSION
Helicon Filter 5 NO VERSION
HotPixelsFilter 2.2.20.486
Merge to HDR Efex Pro 2 2.2.20.486
Nik Collection Selective Tool 2.1.25.486
Perfect Batch 9 Suite 9.0.0
Perfect BW 1 1.0.3
Perfect BW 1 Filter 1.0.3
Perfect BW 1 Smart Filter 1.0.3
Perfect BW 9 9.0.0
Perfect BW 9 Standalone Filter 9.0.0
Perfect BW 9 Standalone Smart Filter 9.0.0
Perfect Effects 4 4.0.4
Perfect Effects 4 Filter 4.0.4
Perfect Effects 4 Smart Filter 4.0.4
Perfect Effects 9 Filter 9.0.0
Perfect Effects 9 Smart Filter 9.0.0
Perfect Effects 9 Suite 9.0.0
Perfect Enhance 9 Filter 9.0.0
Perfect Enhance 9 Smart Filter 9.0.0
Perfect Enhance 9 Suite 9.0.0
Perfect Mask 5.2 5.2.3
Perfect Mask 5.2 Filter 5.2.3
Perfect Mask 5.2 Smart Filter 5.2.3
Perfect Portrait 2 2.0.3
Perfect Portrait 2 Filter 2.0.3
Perfect Portrait 2 Smart Filter 2.0.3
Perfect Portrait 9 Filter 9.0.0
Perfect Portrait 9 Smart Filter 9.0.0
Perfect Portrait 9 Suite 9.0.0
Perfect Resize 7.5 7.5.3
Perfect Resize 7.5 Engine Automation 7.5.3
Perfect Resize 7.5 Engine Filter 7.5.3
Perfect Resize 7.5 Filter 7.5.3
Perfect Resize 9 Engine Automation 9.0.0
Perfect Resize 9 Engine Filter 9.0.0
Perfect Resize 9 Filter 9.0.0
Perfect Resize 9 Suite 9.0.0
Perfect Resize Format 7.5.3
ShadowsFilter 2.2.20.486
Sharpener Pro 3: (1) RAW Presharpener 3.1.20.486
Sharpener Pro 3: (2) Output Sharpener 3.1.20.486
Silver Efex Pro 2 2.2.20.486
SkinFilter 2.2.20.486
SkyFilter 2.2.20.486
StrongNoiseFilter 2.2.20.486
Plug-ins that failed to load: NONE
Flash:
Libraries
onOne
Adobe Color Themes
Installed TWAIN devices: NONE
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14149 Posts
  • 1765 Reply Likes
What does your Preferences>Scratch disk... dialog look like for CS5?

For your CC crashing issue:

Did you use the latest compatible plug-in versions for CC 2014 downloaded from the manufacture's website? Or old versions from disk? Older versions may not be compatible with the newest version.

What does Windows say the faulting module is?

It may help if we could see your Photoshop System Info. Directions for sharing your system info from Photoshop:

http://feedback.photoshop.com/photosh...
Photo of J. Cervantes

J. Cervantes

  • 8 Posts
  • 1 Reply Like
Disc looks the same in CS5 as it does in CC
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14149 Posts
  • 1765 Reply Likes
Hmm. I would try restoring the CS5 prefs, and then reset the scratch disk setting.
Photo of J. Cervantes

J. Cervantes

  • 8 Posts
  • 1 Reply Like
Ok, how do you restore CS5 prefs and reset scratch disks?
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14149 Posts
  • 1765 Reply Likes
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14149 Posts
  • 1765 Reply Likes
Few things:

1) You're missing a couple of updates for Photoshop: http://adobe.ly/PS-Up-To-Date

2) You're running the 32bit version of Photoshop and not the 64-bit version so you're only using a couple GB of RAM when you have much more to allocate if you ran in 64-bit.

3) Your video driver looks like it's not current. Go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver: http://blogs.adobe.com/crawlspace/201... Just doing Windows Update won't give you the latest and greatest drivers. You must go directly to your card manufacturers website to check for driver updates.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14149 Posts
  • 1765 Reply Likes
Let me know if updating CC to 2014.2.2, updating the driver and running in 64-bit helps.
Photo of J. Cervantes

J. Cervantes

  • 8 Posts
  • 1 Reply Like
Ok Jeffrey, just crashed...again

Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.0.236
Application Timestamp: 5425279e
Fault Module Name: MMXCore.8bx
Fault Module Version: 15.2.0.236
Fault Module Timestamp: 542530d6
Exception Code: c0000005
Exception Offset: 0004019a
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Photo of Chris Cox

Chris Cox

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You still are not up to date - you have 15.2.0, but not 15.2.2 (current).