Adobe TV: Can't save tutorials on Adobe TV

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  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
I am watching tutorials on Adobe TV and want to save some to the Library. It says this "While watching any episode, click "Save This Episode" to store the file here." but I cannot find that anywhere, the only "Save" is a small button under the video that does nothing. I have windows 7 and use Chrome. Thank you.
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john tipps

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Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks John. The team can repro and they're working on a fix for this issue.
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john tipps

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Thank you
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Ok. Should be fixed. You may need to force reload the page (hold down shift key and hit reload). Let me know if it works now.
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john tipps

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Wonderful!!! It works, thank you so much. I am so glad it wasn't me, I am getting old an stupid and figured it was there and couldn't see it.
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Nancy Mitchell

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I'm trying to save a tutorial to adobe tv and it keeps saying that I need to login but It won't let me. I'm certain my userid and password are correct. Any ideas I can't seem to reset anything.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Nancy, are you able to log into the Adobe.com homepage?

If not, try the resources in the Additional Resources section of this page:

http://blogs.adobe.com/photoshopdotco...

Another thing to try would be another browser if you have one on your system.