Photoshop: Saving as a JPG but ending up with PSD

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  • Updated 4 weeks ago
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Hello! I am experiencing a bug when trying to save JPGs. Instead of navigating through files in the save as window, I like to paste a copied folder location over my file name and when I hit enter Photoshop is ready to save to that folder as the original file name. I usually then hit tab and j and export a jpg. However I've found that when I change the file type first, then paste to navigate to the right folder location, Photoshop will save the file as a PSD regardless of what file type is selected. It will even go through the motions of bringing up the jpg quality options or PNG options, but will only put out a PSD. Pasting the folder location into the top bar rather than the file name seems to always work as expected.
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Tricia Cunningham

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Posted 2 months ago

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Carl Heidle

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Is it possible that your file path also contains the file name with extension? If so, I know that Photoshop can actually save a jpg with a .psd file extension, even though the file is really just a jpg.
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Carl Heidle

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That's really weird. Will it work if you pick the file extension after you paste the location?
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Tricia Cunningham

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It is weird! That is actually the only way it does work. 
Save as, paste location, change file type, save = saves correctly.
Save as, change file type, paste location, save = saves PSD.

This only happens when I'm pasting the location over the file name rather than the navigation at the top, which until recently has always worked the same.

I've always had windows hide known extensions (mostly to avoid self caused problems like this haha), so now that I've shown them to try manually changing them, I see that the extension reverts to .psd after I paste the location, even after it has been changed to .jpg by changing the "save as type:" in the dropdown below. Then they don't match up and it saves that wonky jpg in disguise. I would think the file type should override the typed in extension, at least when that extension is invisible!
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Carl Heidle

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I hear ya. I've definitely had a few issues with Photoshop allowing a file name to override the actual file type, and it's a little annoying. Seems like it should assign the extension regardless of the file path or name or anything else.
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Carl Heidle

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Sorry I couldn't find a solution for ya, but hope Adobe solves this issue sometime soon!
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Tricia Cunningham

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That's ok, thank you for the help!
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David, Official Rep

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Hi Tricia,

Are you on Windows or Mac?  When you save as JPG, you're using the File > Save As command or something else?  Under Save as type (below the File name), what are you seeing?  If that reads *.PSD, that is what you're going to get...

Thanks,
David
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JEA

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"If that reads *.PSD, that is what you're going to get..."

On a mac it's very easy to mess up the saving so the actual file type and extensions don't match.

Maybe not the sole cause of what the op is experiencing. but a problem none the less
and should be fixed.

https://feedback.photoshop.com/photoshop_family/topics/photoshop-save-as-on-mac



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Tricia Cunningham

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Hi David! My trouble is that if I take my steps in a specific order, the "save as type:" will SAY jpg but the file will come out as psd.

I am on windows. My trouble happens when I use file>save as, hit the tab key to go into file type, hit the j key to set to jpg, hit shift+tab to go back to the file name and then ctrl+v to paste my folder location. This results in a .psd file that can't be read by photoshop, but can be manually renamed to a jpg and will display correctly. 

In the above conversation with Carl, I've found that if I do not have file extensions hidden as I usually do, I will tab away and change file type, which will be reflected properly in the filename. However if I go back and paste my location over the file name, the typed extension will return to .PSD, while the below save as type will still say jpg. This exports a file that is a PSD, but if manually renamed to JPG works properly. When I have file extensions hidden, I see NO indication that the file is saving as a PSD, but the now hidden extension within the file name field must still be reverting as it puts out a broken PSD.

When I take my steps in the order of save as, paste location over file name, then change the file type, everything works as expected. 

I have been navigating and saving files this way for a long time, and this is a relatively new issue for me.
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Tricia Cunningham

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Hi again. I was curious if you have had any chance to check out this response. Thanks!
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David, Official Rep

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Howdy Tricia,

So sorry.  I dunno why I didn't see your response before.

If I'm following you correctly, when you paste the folder name in, you're also pasting in the file name?  I played with this a little and was able to duplicate what I believe you're saying, but I'm not sure that it's a bug.  Let me explain...

When you choose the file type, you're setting the file's structure to .JPG.  When you're adding a filename afterward it appears that the name includes the .PSD.  Well, a valid filename is MyDocument.gif.doc.txt.psd.jpg.  In your case, the extension is being hidden, so you're just seeing MyDocument.gif.doc.txt.psd but remember when you saved your file and it asked you about your JPEG options, right?  So while you named the file .PSD you saved it structurally as .JPG, hence why Photoshop can't read it -- the name doesn't match the actual file type.  Does that make sense?

Have a nice weekend,
David
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Tricia Cunningham

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Hi David, thanks for getting back to me.

When I'm pasting the location, I am not pasting the file name with it, no. I understand that I could accidentally name a file with multiple extensions that would confuse the softwares, but I don't think that is what is happening. Rather, I do think that is what is happening, but I don't think I'm causing it by user error. I'm sorry that I can't describe it well, I could try and capture a video of my screen.

This is the specific order of steps that gets me out of sync:
starting with the new file location copied
ctrl+shift+s save as
tab
j for jpg
shift + tab
ctrl+v paste location only
enter
if extensions are shown, I see untitled-1.PSD
if they are hidden, I see untitled-1
Whether extensions are shown or hidden the save as type: field says JPG, but the software saves a wonky PSD in jpg clothing. Unless I manually go and change the typed psd extension, which is impossible to do if extensions are hidden.