Photoshop: Saving a file with Frame timeline and a 3D layer converts it to Video timeline upon opening, and all Frames are lost

  • 1
  • Problem
  • Updated 19 hours ago
  • Solved
  • (Edited)
BUG:
Saving a file with Frame timeline and a 3D layer converts it to Video timeline upon opening, and all Frames are lost.

RECREATE:
1. Create a Frame Timeline
2. Import 3D object
3. Save file
5. Open file
6. Now the file shows Video Timeline and all Frames are lost


SOLUTION: delete all 3D layers before saving.
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Marten Lundsten

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Posted 2 weeks ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Martin,

I can't repro. When you say Import 3D object, are you placing a 3D file, or dragging a 3D layer in from another file? It maybe helpful if you could do a screen recording of what your steps are so we can try and replicate. Thanks
(Edited)
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Marten Lundsten

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Hi Jeffrey, you're right. I can't reproduce it following those instructions even though I managed to do it at the time of writing.

It seems a particular 3D model currupts the file.
Can't see how I thought I reproduced the problem, might have imported that very model.

Attaching link to the psd with model here.
https://ufile.io/s3muu
It's not my model, very low poly, 3DS format.

When it is selected I'm unable to convert the Video timeline to Frames (greyed out).
Once the file is removed or I select another layer, that option returns.
When the file is saved and opened, the problem occurs.

I suppose you can close this case.

Thanks.

Marten
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks. Let me know if you figure out what happened or how to consistently reproduce it!