Photoshop CS6: Save for Web... is sometimes slow and crashes

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  • Problem
  • Updated 5 years ago
  • (Edited)
When 'Save for web...' clicked it's loading million years and sometimes crashes. Regardless the document size. This wasn't before CS5. I'm very experienced user. I use Adobe Cloud. Mac OS X.
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Tomi Tuomela

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  • frustrated

Posted 5 years ago

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Chris Cox

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What OS version?
Which Photoshop version (cloud includes CS6 and CC).

What does the crash log say?
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Tomi Tuomela

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10.8.4.

CS6, of course. I never had any problems with CS2, CS4, CS5. This opinion is btw shared with the rest of my design team members.

My bad I don't remember what the crash log said, but I'll promise to take screenshot next time. Last time I didn't get the crash log, because I had to force quit.

Excluding this, I've been very happy with the product.
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Chris Cox

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The crash log is a very long text document, a screen shot isn't going to do it.
Just copy the text and paste it here.

Also, make sure you have all the updates for CS6 installed - you should be on at least 13.0.4, or 13.1.2.
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Tomi Tuomela

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I'll do that next time.

I'm on 13.1.2.