Photoshop CC: Save for Web is greyed out

  • 3
  • Problem
  • Updated 1 month ago
  • Solved
  • (Edited)
In PS CC the save for web option is greyed out. The image is in 8 bit modus. I already deleted the preferences file, but the option remains greyed out. Also starting a new image leaves a greyed out option.
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Roland Stolte

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Posted 4 years ago

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Chris Cox

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Reasons it could be grayed out: image mode is not Bitmap, Indexed, 8 bit RGB, or 8 bit Grayscale; or the plugin is missing for some reason.
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Roland Stolte

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The mode was just 8bit RGB. We had this problem with all our files. We couldn't find a soluition and reinstalled the entire CC download. That solved the problem. Most likely a part was missing. Is it possible to reinstall only the plugin in future? It takes a long while to download the complete CC suite again and install it.
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Chris Cox

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No, it's all one installer, and odds are good that more than one file was messed up or missing.
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Kiko Seijo

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Check for the image its not too big, mine was 800Mb and after make it small it came automatic.
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Jennifer White

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Mine was over 800mb as well, once I scaled it down everything was fine also. Thanks Kiko!