Photoshop: Save for Web & Devices can't save images that are 6000 x 3000px

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  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
Forum post - cross posted here.

Re: The image exceeds the size Save for Web & Devices was designed for

Our original full sphere panorama images are 6000 x 3000px 16bit 105mb .TIF's.

We are using a Dell Intel quad core PC with 3gb ram and lots of workspace 2 TB external hard drive space.

Photoshop CS4 works

We converted them to 6000 x 3000px 8bit .tif. When using Save for Web and Devices we would get the "Warning 'Image exceeds". We clicked "yes" knowing that it would take some time.... but that was ok. The two pane panel properly dispalyed our 2 images. Original pane shows 7.5mb. By using the compression slider we are able to get the file down to our desired file size of 6.5mb .JPG.

Photoshop CS5 does not work

We converted them to 6000 x 3000px 8bit .tif. When using Save for Web and Devices we would get the "Warning 'Image exceeds". We clicked "yes" knowing that it would take some time.... but that was ok. The two pane panel is displayed now in RED overlay and fails to let us go any farther.

Question If there is a "Warning image exceeds" is why isn't the maximum JPG file size shown in the documentation...

Guess that is why I am still using CS4 for conversions and later using CS5.5 for our normal work flow.

/s/

Dave still at 360Texas.com
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Dave Albright

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Posted 7 years ago

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Photo of Foster Brereton

Foster Brereton, Programmer

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Official Response
Dave just emailed me and reported that he solved the problem by deleting the Save For Web Preferences file located at:

C:\Users\[user]\AppData\Roaming\Adobe\Plugins\Adobe Save For Web CS5\Photoshop\

Once that file was deleted Save For Web functioned for him without error.