Save not working

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  • Updated 4 months ago
Just changed from Windows 10 to an Apple iMac. Trying to save / save as some alterations to a photo and it will not save. the message I get is
"write access not granted" I am using Photoshop CC 2018
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Bob Gardner

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Posted 4 months ago

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Michel DELFELD

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It seem to be due to the authorisation to "read/write" on the HDD you are using to save your work.

To see this, you have to go to the "Finder", click right on the HDD your are using.
You must get an info panel giving +/- the informations like in the dump I show you. 
Look down this panel to "sharing and permissions"
In there you have a list of the different users and related to each user their privileges.
To be able to write on your HDD you must change the permissions in Read and Write privilege

On my panel you see that system and admin users are having the complete privilege while the user "everyone" has only the read privilege.

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Bob Gardner

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thank you for responding:
I have only had this iMac for one day and am a little confused with the way it works in comparison with Windows 10.
I still have a few queries:
what is HDD
should I be looking for this info in Photoshop or the iMacs hard drive
On the hard drive I can't find a heading "read/write" or "sharing and permissions"
hope you have the patience to continue helping
Bob
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Michel DELFELD

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HDD = Hard Disk Drive
To open the Finder you have to click on the blue/white icon with a smile on it. This Icon must normally be placed in the dock which or fixed or not (than you have to open by touching down the screen) 
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Bob Gardner

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Thanks again
I found that but,
it wouldn't let me make any alterations, it said
"The operation can't be completed because you don't have the necessary permission"
I don't seem to be getting any further forward 
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Michel DELFELD

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Are you having the administrator rights? It seem not
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Warren Heaton

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Is this the Macintosh HD (what would be the C drive under Windows) or an extrenal drive (what would be a higher letter drive under Windows).


It’s pretty common when switching from Windowa to Mac to leave extrnal drives formatted as NTSF; however, macOS can read from it, but not write to it without a 3rd party driver called Paragon (I think it’s $20).


If this is happening due to the drive format, you’ll need Paragon or you’ll need to reformat the hard drive to ExFAT (for macOS and Windows) or to HFS+ (macOS Extended). Important: reformeating a drive erases the fles stored on it.
(Edited)
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Bob Gardner

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thanks for the info, as I have about 50000 photos on the external hard drive, reformatting is not an option !!
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Johan Elzenga, Champion

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Warren Heaton

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Yes, NTSF for Mac by Paragon.  If your drive happens to be a Seagate drive, you may be able to download it for from from the Seagate website.
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Warren Heaton

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Quick additional question:  Do you keep an active backup of that drive?
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Bob Gardner

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early days, only got iMac yesterday
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Bob Gardner

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my spare drives WD Passport & Elements, will look into Paragon - thanks