Photoshop: Save for Web bugs on macOS 10.15 Catalina

  • 7
  • Problem
  • Updated 1 month ago
  • (Edited)
Merged

This conversation has been merged. Please reference the main conversation: Photoshop: File name and extension highlight when saving on macOS 10.15 Catalina

When 'Save for Web' dialog appears, the whole filename (including the extension) is selected, and if the name is changed, Photoshop does not add .jpg (or selected file format extension) to the file.

Also, if the file exists, Save for Web asks to replace the file twice. Once a system dialog, and second time an app dialog.

Lastly, I use to be able to type a new file while waiting for the 'Save Optimized As' dialog, now I get the system alert sounds when I try to type anything before the dialog is displayed (which delays my workflow.)


Photo of Levent Ozler

Levent Ozler

  • 10 Posts
  • 5 Reply Likes

Posted 6 months ago

  • 7
Photo of Levent Ozler

Levent Ozler

  • 10 Posts
  • 5 Reply Likes
Not fixed in 20.0.7
Photo of Levent Ozler

Levent Ozler

  • 10 Posts
  • 5 Reply Likes
Not fixed in 21.0.0
Photo of DaniDan

DaniDan

  • 5 Posts
  • 2 Reply Likes
Same problem here, very annoying 'cuase the first prompt cannot be confirmed by just pressing the
Enter button
Photo of Levent Ozler

Levent Ozler

  • 10 Posts
  • 5 Reply Likes
You can use Command + R for the first one. (Command + first letter of button works for most dialogs in macOS)
Photo of DaniDan

DaniDan

  • 5 Posts
  • 2 Reply Likes
Thank you, learned something new
Photo of Levent Ozler

Levent Ozler

  • 10 Posts
  • 5 Reply Likes
Not fixed in 21.0.1
Photo of Will Monson

Will Monson

  • 3 Posts
  • 0 Reply Likes
I don't think this is a Photoshop bug. I think this is an OS-level bug that started with 10.15 Catalina. I've tried saving files in other programs as well, and they all select the extension along with the filename.
Photo of Will Monson

Will Monson

  • 3 Posts
  • 0 Reply Likes
Followup. I've tried this with a few more programs. Most seem to now hide the filename extension altogether, and in some cases where I remember that wasn't the case in previous versions of MacOS. I only found one program (Rhino 3D) that selects the filename but not the file extension when the save dialog is opened.

I'm wondering if this was a system-wide change Apple made in Catalina in an attempt to "clean up" the look of files by removing/hiding the file extensions. Maybe some developers, like Rhino 3D, were prepared for this change; while others, like Adobe, weren't prepared.
Photo of Will Monson

Will Monson

  • 3 Posts
  • 0 Reply Likes
I just noticed something else. In Photoshop preferences, under File Handling, there is an option in the File Saving Options box called Append File Extension. Mine was set to Always (I'm guessing that's the default).

I tried changing it to both Ask When Saving and Never (I restarted PS after changing the setting each time), and neither one worked properly. When set to Ask When Saving, I could uncheck the File Extension: Append option at the bottom of the save dialog window, but the file extension would remain in place. When set to Never, it would still add the file extension (and in all-caps, because when Never is selected, it auto-deselects Use Lower Case in the preferences window).

It definitely now seems to me like it's something on Adobe's end that needs to be fixed.
(Edited)
Photo of Levent Ozler

Levent Ozler

  • 10 Posts
  • 5 Reply Likes
Still not fixed in 21.0.2

I've switched to using scripts, combined with Actions, waaay faster than save for web.

https://community.adobe.com/t5/photoshop/photoshop-script-for-faster-save-for-web/td-p/10735828
Photo of PD PD

PD PD

  • 1 Post
  • 0 Reply Likes
Same here, latest catalina, latest photoshop but problem still persist. This make my workflow slower. Adobe Please fix this.
Photo of DaniDan

DaniDan

  • 5 Posts
  • 2 Reply Likes
Adobe need to fix this, i'm losing so much time. Script is not a solution to me, i need control on compression and file name during the save for web process.

I'm having these problems:

- Not allow to paste on file name
- Double "Replace" prompt on every save
- Must enter extension manually

Come on!


Photo of Levent Ozler

Levent Ozler

  • 10 Posts
  • 5 Reply Likes
The first script prompts you for a filename, you can also create a couple of different scripts for different compressions. Add the script, create an action with it, assign a shortcut and voila, it prompts you for a name, and adds .jpg extension.
Photo of Clif Watson

Clif Watson

  • 5 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Save for Web issue.

When using Photoshop Save for Web (Legacy) export option, after making the settings you want in the first preview screen, and you hit Save... that takes you to the "Save Optimized As" for naming and location of the file to save I have one issue that I don't believe was in previous versions. By default the whole name of the file in the Save As line is highlighted, including the file extension, say .png Often using this process, the next step would be to add some additional characters on to the end of the file name so would hit the right arrow key. However now this takes you to the end of the .png instead of the name of the file, so its extra steps to get back to the right side of the period. Ideally, right arrow would go to the end of the file name by default OR have the file extension hidden at this step. FYI, when using the same steps in Illustrator, the file extension is not visible so the same issue doesn't exist over there. 
Photo of DaniDan

DaniDan

  • 5 Posts
  • 2 Reply Likes
Not solved in today's update 21.1

This conversation is no longer open for comments or replies.