Photoshop: Save for Web bugs on macOS 10.15 Catalina

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  • Problem
  • Updated 3 days ago
  • (Edited)
When 'Save for Web' dialog appears, the whole filename (including the extension) is selected, and if the name is changed, Photoshop does not add .jpg (or selected file format extension) to the file.

Also, if the file exists, Save for Web asks to replace the file twice. Once a system dialog, and second time an app dialog.

Lastly, I use to be able to type a new file while waiting for the 'Save Optimized As' dialog, now I get the system alert sounds when I try to type anything before the dialog is displayed (which delays my workflow.)


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Levent Ozler

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Posted 2 months ago

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Levent Ozler

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Not fixed in 20.0.7
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Levent Ozler

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Not fixed in 21.0.0
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DaniDan

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Same problem here, very annoying 'cuase the first prompt cannot be confirmed by just pressing the
Enter button
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Levent Ozler

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You can use Command + R for the first one. (Command + first letter of button works for most dialogs in macOS)
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DaniDan

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Thank you, learned something new
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Levent Ozler

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Not fixed in 21.0.1
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Will Monson

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I don't think this is a Photoshop bug. I think this is an OS-level bug that started with 10.15 Catalina. I've tried saving files in other programs as well, and they all select the extension along with the filename.
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Will Monson

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Followup. I've tried this with a few more programs. Most seem to now hide the filename extension altogether, and in some cases where I remember that wasn't the case in previous versions of MacOS. I only found one program (Rhino 3D) that selects the filename but not the file extension when the save dialog is opened.

I'm wondering if this was a system-wide change Apple made in Catalina in an attempt to "clean up" the look of files by removing/hiding the file extensions. Maybe some developers, like Rhino 3D, were prepared for this change; while others, like Adobe, weren't prepared.
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Will Monson

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I just noticed something else. In Photoshop preferences, under File Handling, there is an option in the File Saving Options box called Append File Extension. Mine was set to Always (I'm guessing that's the default).

I tried changing it to both Ask When Saving and Never (I restarted PS after changing the setting each time), and neither one worked properly. When set to Ask When Saving, I could uncheck the File Extension: Append option at the bottom of the save dialog window, but the file extension would remain in place. When set to Never, it would still add the file extension (and in all-caps, because when Never is selected, it auto-deselects Use Lower Case in the preferences window).

It definitely now seems to me like it's something on Adobe's end that needs to be fixed.
(Edited)
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Levent Ozler

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Still not fixed in 21.0.2

I've switched to using scripts, combined with Actions, waaay faster than save for web.

https://community.adobe.com/t5/photoshop/photoshop-script-for-faster-save-for-web/td-p/10735828
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PD PD

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Same here, latest catalina, latest photoshop but problem still persist. This make my workflow slower. Adobe Please fix this.
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DaniDan

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Adobe need to fix this, i'm losing so much time. Script is not a solution to me, i need control on compression and file name during the save for web process.

I'm having these problems:

- Not allow to paste on file name
- Double "Replace" prompt on every save
- Must enter extension manually

Come on!


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Levent Ozler

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The first script prompts you for a filename, you can also create a couple of different scripts for different compressions. Add the script, create an action with it, assign a shortcut and voila, it prompts you for a name, and adds .jpg extension.