Sales tax on educational accounts?!

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  • Updated 4 years ago
Creative Cloud billing is ridiculous for educational institutions! Although Adobe advertises educational accounts, there is no way to mark these accounts as tax exempt. After months of trying to get my account tax exempt, which included multiple incidents of emailing and submitting my school district's tax exempt certificate, the best they can tell me is that they will reimburse all of the tax charges, but only at the end of my one-year contract.

This is on the edge of being illegal. Public school district are tax exempt organizations and should not be charged tax. Reimbursement does not work. Is Adobe keeping this money for a year just so they can earn interest on it?! It's very suspicious!
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Jason Olsen

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  • frustrated

Posted 4 years ago

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