ELEMENTS 12 Runtime error problem in AXEDOMCore.dll

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  • Updated 4 years ago
  • (Edited)
Hi. Can you help?

My Adobe Photoshop 12 program keeps closing with a "runtime error". I do not know much about computers but have managed to copy and paste the following details from the control panel. I am hoping this will help:

Problem signature
Problem Event Name: APPCRASH
Application Name: PhotoshopElementsEditor.exe
Application Version:
Application Timestamp: 503fe13a
Fault Module Name: AXEDOMCore.dll
Fault Module Version: 3.3.402.1
Fault Module Timestamp: 45f081f6
Exception Code: 40000015
Exception Offset: 0005d9b1
OS Version: 6.0.6002.
Locale ID: 2057
Additional Information 1: 44af
Additional Information 2: ba4afc69bd7139bb86615f60cbb494f3
Additional Information 3: 320c
Additional Information 4: 01e7dd26650cde96b39acfb189c5a0b9

Regards, Trevor.
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Trevor Spinlove

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Posted 4 years ago

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