Photoshop: Runtime Error and GPU problem

  • 1
  • Question
  • Updated 7 years ago
  • Answered
  • (Edited)
Hi, when i doing some work, the first image pop-up and i have to close the programme using task manager, then when i open photoshop again, 2nd image pop-up...

This things keep happen today, i already run windows update, scan for virus and so on but still no luck, what shoul i do now? Kindly advise...

Thanks in advance.
Photo of Mohd Firdaus

Mohd Firdaus

  • 3 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 769 Reply Likes
Official Response
It means that there is a nasty bug in your video card driver that caused Photoshop to crash. When you relaunch Photoshop, it knows that it crashed while calling the video card driver, and disables OpenGL drawing to avoid calling the buggy video card driver routines that it knows will crash.

You can try updating the video card driver from the GPU makers web site (not Microsoft or the system integrator), or you can turn off OpenGL drawing and live with it off.