Lightroom 3: Crashed with Runtime Error

  • 1
  • Problem
  • Updated 7 years ago
  • (Edited)
I bought lightroom 3 yesterday and used it a couple of times. Today when I tried to open it, a Runtime Error occurs and it won't open. It says "This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."
Photo of Laura Burrows

Laura Burrows

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 828 Reply Likes
Did you install the updates to Lightroom? The current version of Lightroom 3 is 3.6.

But, also, Lightroom 4 was released just a few days ago.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15025 Posts
  • 2099 Reply Likes
Choose Help>Updates... to find updates for Lightroom 3.

If you indeed purchased Lightroom 3 very recently you may be eligible for a complimentary upgrade to Lightroom 4: