Lightroom 3: Crashed with Runtime Error

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  • Updated 6 years ago
  • (Edited)
I bought lightroom 3 yesterday and used it a couple of times. Today when I tried to open it, a Runtime Error occurs and it won't open. It says "This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."
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Laura Burrows

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  • frustrated

Posted 6 years ago

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Chris Cox

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Did you install the updates to Lightroom? The current version of Lightroom 3 is 3.6.

But, also, Lightroom 4 was released just a few days ago.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Choose Help>Updates... to find updates for Lightroom 3.

If you indeed purchased Lightroom 3 very recently you may be eligible for a complimentary upgrade to Lightroom 4: www.adobe.com/go/pa