ELEMENTS 10: Runtime Error on Windows

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  • Updated 3 years ago
  • (Edited)
PSE10 - I suddenly get runtime error message - Visual C++ Runtime Library - "This application has requested the Runtime to terminate it in an unusual way" -Then PSE 10 closes and I cannot edit photos. How can I correct this problem?
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Samuel Stone

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  • frustrated

Posted 4 years ago

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Chris Cox

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What exactly are you doing when it crashes?
That sort of error usually means a bug in a driver or third party plugin.
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Samuel Stone

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The run time error message occurs immediately when I start up Photo Shop version 10. I cannot do anything such as open a photo to edit it. When I click on the error message block the program immediately closes. Program has worked fine for several months until 2 days ago when run time error message suddenly appeared.
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Chris Cox

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What else changed on your system 2 days ago?

And check the Windows System Event Viewer for the detailed crash report to see the name of the faulting module.
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Samuel Stone

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I finally solved my problem by uninstalling PSE10 and reinstalling the program. I am no longer getting the run time error message.
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JoAnn Clark

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I would like to do what SStone did (unintall and reinstall) PSE10 but afraid I don't know how.