Elements: Runtime Error Keeps re-occurring after about two weeks use

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  • Updated 4 years ago
  • (Edited)
I only get to use elements 9 for about two weeks and it develops the Runtime Error message which will not allow me to use the program----sucks real bad--I have followed the instructions by changing MediaDatabase.db3 to MediaDatabase.old and yes it does recoop but not to normal--all of my Effects disappear in Edit mode--I then have to re-install the photoshop elements9 disc that came with the computer to re-activate the effects---this is a real pain in the ---I would never upgrade to any new version because elements 9 is fraught with problems already--any solutions??
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David Todd

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It sounds like something is damaging the files on disk. Are you running any anti-virus or 3rd party utilities/registry cleaners?
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David Todd

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Yes, McAfee anti virus is constantly updateing