Running out of virtual memory in Photoshop update 2017.1.

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  • Problem
  • Updated 3 years ago
Merged

This conversation has been merged. Please reference the main conversation: Photoshop CC 2017.1: Photoshop fills up C: drive space causing scratch disc errors

When I installed the latest Photoshop update I (Version 2017.1.) I encountered big difficulties. When working the program quickly ate up all the Virtual memory and was unable to function.

I have 32gb of RAM and 50gb free space on my SSD. I have not had any problems like this before I installed the update. I could see the space on my SSD going down from 50GB to 175mb quickly. When I turn PS of the space returns again. Photoshop has 70% of the ram allocated to it.

I have now rolled back to previous version and the problem seems to have gone away. I am not overly keen on installing this update again. Rather wait for the next one

Is this a known problem and will it be fixed on the next update? 

 

My spec.

Windows 7 pro 64

Kingston HyperX 3k SSD 120GB 2,5 (windows)

WD desktop Black 4tb

Corsair vengeance DDR3 32gb 1600MHz

AMD fx 8350 4 ghz

asus nvidia geforce gtx 780 directcu ii 3GB vram

MSI 980 gaming motherboard

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David

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Posted 3 years ago

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Adam Jerugim, Employee

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Hi David,

This is a known issue and we're working on getting a fix out to customers asap.  For now the best solution is to roll back to 18.0.1.  You can do that from the Creative Cloud app, by showing older versions of Photoshop.  You may need to uninstall the latest version first.

We'll post here again when the fix is available.

Thanks,
Adam

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