Photoshop v21.0.1: Opens all files to black on macOS Catalina 10.15.1

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  • Problem
  • Updated 7 months ago
  • Solved
  • (Edited)
Running Catalina 10.15.1. New Photoshop V21.0.1 opens all files to black. Old Photoshop V20.0.7 works fine. Can you help me understand what is wrong and how to fix it?
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William Bemis

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  • frustrated - I have work to finish

Posted 7 months ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you tried restoring your preferences?
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William Bemis

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What in particular about Preferences?

Photo of William Bemis

William Bemis

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Fixed it - thank you!!