Ruler drawing problems in Photoshop CC

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  • Problem
  • Updated 4 years ago
  • (Edited)
Bug in Photoshop CC. Rulers display inaccurately for large dimension files i.e. 30" x 36" 100dpi. They look fine at small sizes but when enlarged on screen to 50% or greater then the rulers are off buy 1/2" or sometimes they show repeated digits such as 3" and 3" next to each other. THIS WAS NOT A PROBLEM IN PREVIOUS VERSIONS OF PHOTOSHOP JUST CC. See attached screen cap if you let me attach files. India support wasted an hour and 42 minutes of of my time and created this case Number - 185-865-133 I am a 20 year user of Photoshop and THIS IS A BUG There are other complaining in the Forums and elsewhere of the same issue, Google it.. Mine is on a PC.
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G Eric Gray

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  • frustrated

Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi G Eric,

Have you tried any troubleshooting steps like restoring your preferences and making sure your video driver is up to date?

I wasn't able to reproduce off hand. I also googled and didn't get other forum results with this issue. If you have links to threads I can look for a commonality.