Photoshop: RGB transparency issue, black areas around images

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  • Updated 3 months ago
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  • (Edited)
in photoshop 20.0.4 in RGB mode,  I'm having transparency issues when jumping up an item to a new layer. Only in RGB mode. In CMYK mode it works perfectly like the first image below. in RBG, it looks like the second image below. The black area outside of the image has no dot value, but still shows up on the monitor making it very distracting to work with. If I put a white layer below the jumped layer it will look like the first image. This happens on every RGB image on mulitple computers. 

I am on a Mac, system software High Sierra. 10.13.6
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dianer

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Posted 3 months ago

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Tom Attix, Employee

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What do you mean by "jumping up an item to a new layer"?
(Edited)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Could you post the file you're having trouble with? (Use dropbox or CC files and post the link here)
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Johan Elzenga, Champion

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Have you tried this: Go to Preferences - Performance and check the 'Legacy Compositing' option.
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dianer

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command J.   (most people call that jump)
its not a single file, it's every file.
The legacy composting option is checked.
Its super annoying.
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dianer

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dianer

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the black area has no dot value. I can select it again and inverse and delete the black, but I don't want to do that for every file I work on. Old versions of photoshop, no problem, CMYK, no problem.
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dianer

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everyone running this version of photoshop at work is having the same problem. 

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dianer

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It even shows up on the thumbnails in the layer palette. The black area is transparent. I have the grid size set to none.


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dianer

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if I put a white layer under layer 2. the transparent area (the black boxy areas) go away and the edges look as they normally should.  I don't want to have to add a white layer to every file I work on so I can see what I'm doing, only to delete the white layer when I'm done working on the file. That's what I've been having to do. And I don't want to go to an older version of photoshop to work on RGB images. 


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dianer

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dianer

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not sure if you can hear the sound. I just selected the image, did a command J, then turned off the background layer. You can see from the quick mask the image is selected properly, we use the pen tool to outline the image. Then make a selection from the path. no feather. This only happens on RGB images. The CMYK images work properly. the black area isn't always black sometimes it looks like the background layer. This never happened in older versions of photoshop. I've been using photoshop for around 23 years so it's not a newbie mistake of any kind. although its possibly a setting or a bug causing problems.
(Edited)
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christoph pfaffenbichler, Champion

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

Not related to the issue itself: Why do you load the Path as a Selection anyway and not use a Vector Mask? 
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dianer

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the "use graphics processor" has also been off .

not related answer:  : )
in our industry we use paths to create color correction selections and outlines. Paths do not add to the file size. The paths are selected, then feathered to create selections. there could be several dozen paths per image.
It's kinda like an assembly line for images here, we have people that only make paths for the color correction and retouchers to use. The paths are used also in indesign for the client to use as they would like. they may use different paths in the image as outlines on different pieces of the image without having to modify the photoshop file. 
With photoshop there are so many ways to achieve the same effect. This is the way our shop does it.  I do the command J to see the image without the background for retouching purposes. I do a lot of "Frankensteining" to clothing so I need it on a layer with transparency so I can move arms, collars and legs around with the puppet warp.  It's amazing what we do here. LOL. Hope that explains it.  cheers!

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Just to confirm, the problem happens both with Use Graphics Processor on and off?
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dianer

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Ok, I think you might be on to something. it doesn't happen with the graphics processor on.
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dianer

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I've had it off for so long, I can't remember what the issue was that made me turn it off in the first place. 
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dianer

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so the other guy at work that had the same issue had his processor on, but the legacy composting off. He switched it to legacy on and processor on like mine and his issue went away too.  so the issue lies between the processor and legacy composting somehow. 
Thank you Jeffrey, you are a scholar and a genius.  : )
Many kudos to all that helped solve this! THANK YOU!
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christoph pfaffenbichler, Champion

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The paths are selected, then feathered to create selections.  
As Vector Masks can be Feathered in the Properties Panel the Selections seem to me like a choice that’s not strictly necessary for this. If localised blurring is necessary on the other hand Vector Masks would naturally not work out. 
And I assume the Puppet Warping or Liquifying are done as Smart Filters anyway. 
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dianer

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no way to use the smart filters and vector masks to do all of the imaging on  the shirts and clothing. There are way too many pieces that need to move around and be warped and cloned. It's just more efficient to not use all of the filters on such a process. I do about 60 or so images a day and it needs to get done fast and then get color corrected. Like I said there are many ways to achieve the same thing, so one way is as good as another. whatever is faster. The image ends up in indesign so the paths are selected there. Theres no need to add a vector mask. But appreciate your input. thank you.
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christoph pfaffenbichler, Champion

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Are you passing along the layered files without a background or flattened versions? 
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dianer

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They get merged into backgrounds in indesign docs. Some do, some don’t. Some have shadows. Some get placed on top of each other to create a combo shot. Doesn’t matter if they are flat or not. The client uses the paths in photoshop. I just need the transparency to see what the heck I’m doing without seeing a background. I just jump stuff up, do my warping, make a shadow where needed like under collars, then merge it back down at the end for color correction. It’s just a quick way to isolate things to do my magic.
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Johan Elzenga, Champion

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Did you try ‘Legacy Composition’ like I suggested earlier?
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dianer

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it has been on for quite a while thanks.  : )
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you tried restoring your prefs? Restore preferences

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
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dianer

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   Photocopy 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PLY 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Pointillize 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 20.0.4, © 1999-2018 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 20.0, © 2002-2018 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 20.0.4, © 2014-2018 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 20.0, © 2015-2018 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   STL 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Sumi-e 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Virtual Reality Modeling Language | VRML 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Water Paper 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wavefront|OBJ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Wind 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins:

   CoCo RGB/CMYK 5 4.5.0 (c) 2007-2009 Aurelon - from the file “/Applications/Adobe Photoshop CC 2019/Plug-Ins/CoCo RGB-CMYK 64bit.plugin/”
   Imagenomic Plug-in Console 1.2 (c) 2010 Imagenomic, LLC. - from the file “/Applications/Imagenomic/Common/ImagenomicPluginConsole.plugin/”
   Noiseware 5.0.3 © 2004-2015 Imagenomic, LLC - from the file “/Applications/Imagenomic/Noiseware 5 Plug-in/Noiseware.plugin/”
   Portraiture 2.3 © 2004-2012 Imagenomic, LLC - from the file “/Applications/Imagenomic/Portraiture 2 Plug-in/Portraiture.plugin/”
   Realgrain 2.0.1 © 2004-2015 Imagenomic, LLC - from the file “/Applications/Imagenomic/Realgrain 2 Plug-in/Realgrain.plugin/”

Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load:

   RealGrain NO VERSION - 32-bit plug-in not supported in 64-bit - from the file “/Applications/Imagenomic/RealGrain 1 Plug-in/RealGrain.plugin/”


Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_2_108/purchaseStock.html”
   com.adobe.Butler.backend  2.1.1 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_2_108/index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   New Document  2.5.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-2.5.1/fnft.html?v=2.5.1.8”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_2_108/purchaseTypekit.html”
   Home  2.6.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.6.1/index.html?v=2.6.1.2”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE