Revel only wants to upload one picture at a time from direct camera connection

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  • Updated 5 years ago
On a windows 8 machine have logged into revel and went to upload photos. Nikon d800 camera is direct connected to the laptop. The camera shows up in the revel upload view but it won't select a whole drive or directory. It seems to want to select only an individual photo. When I "select all" an error message pops up that only one item can be opened at a time. There are a hundred or so pictures, so there really needs to be a way to select a whole drive (and have revel filter for dupes) or at least a whole directory.

There does not seem to be a windows 8 app, unless I am missing something, which might make things easier.
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Lyle Dewitt

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Posted 5 years ago

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Charlie D, Official Rep

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This is a problem with the type of connection, and not adoberevel.com. You'll likely see the same issue if you try uploading multiple photos to facebook.com or some other site. I see the same issue when trying to upload multiple photos from my iPhone to any site, using Firefox or Google Chrome web browsers.

As a work-around, try copying your photos to you desktop first -- you should be able to upload more than one photo from your hard disk. Moving your SD Card into a simple card reader may also allow multiple photos to upload.
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Lyle Dewitt

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Thanks for the advice, but did not seem to work from an SD card either. Same problem.

Moving whole directories to a hard disk is problematic as the camera puts movies in the same directories as pictures. So moving whole folder or SD card contents in mass and then deleting them creates file management concerns as am struggling to somehow backup and not lose movie files that are buried in folders with the pics.

Any thoughts on how I filter out movies while moving the whole contents of cards an folders and back them up somehow separately? I need to avoid multiple duplicates, while not losing movies and somehow track that they have been stored locally and have been backed up to a cloud.

This wasn't a problem when Elements just easily read ALL files and backed up ALL files. Is it Adobe's expectation that I go through all of the directories created by the camera (one for each date) and individually peel them individually into another maunally setup directory structure jjust for videos, that preserves the schema, then back them separately up to another cloud provider?

Also, logging in to the website through Windows, there does not seem to be a readily visible way to move to a different carousel. So am not sure where photos are being uploaded. Is it necessary to go in through an apple device; reset the defualt carousel; log out; then go in through the windows machine and I will be in the new default carousel?

This is starting to suck up way to much energy with too little benefit....
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Scott V, Employee

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Lyle,
When viewing your images & videos on the card reader, you should be able sort the files by type. Then you should be able to select only the jpg files. This is what I do so I am not copying over videos off my SD card.

When uploading photos in Adoberevel.com, you will see a progress bar in the upper right next to the Gear settings icon. Then after the upload is complete you may need to click the " refresh" link to see the images
Thanks
Scott
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Charlie D, Official Rep

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Hi Lyle,

Try uploading from your connected camera to another site like Facebook or something, and you will see this one-at-a-time behavior isn't specific to adoberevel.com. I'm surprised moving the SD card to a card reader didn't help, as that worked for me -- my SD card reader requires no device specific driver. I don't have a Nikon, and my Canon cameras have no USB connection, but when I connect my iPhone to my Win 7 machine I see the same behavior as you. I can only import one photo at a time no matter what web site I use. Do other web sites behave differently for you? If so, can share which ones?

I completely understand that copying to the hard disk first for batch import isn't desirable, but to help you with the apparent browser/platform limitation, I'm not sure what else to recommend.