Revel is not syncing with Elements 12

  • 1
  • Problem
  • Updated 5 years ago
  • (Edited)
Archived and Closed

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Revel has stopped syncing with PSE12 during my trial period. So far, no one at Adobe responds to my problem.
Photo of Jerry Robitaille

Jerry Robitaille

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  • unhappy. discouraged. bewildered that no one at Adobe responds to this problem.

Posted 5 years ago

  • 1
Photo of Vaishali

Vaishali, Employee

  • 212 Posts
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Jerry,
Apologies for the inconvenience. Could you please try once to signout and sign into Revel again from Elements. You can do so from Edit>Preferences>Adobe Revel.

Also please provide more information like how many media got uploaded or if none of the media got uploaded/downloaded etc. Also what are the media types-jpegs, raw, videos etc.

Regards,
vaishali
Photo of Vaishali

Vaishali, Employee

  • 212 Posts
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Jerry,
Let us know if this resolved your issue.

regards,
vaishali

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