Revel: iOS upload from apple photostream - Photo has Unknown date

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OK - Here is a dumb problem. I don't think it is just me but if someone else can confirm I'd be grateful.

I took some photos of #2 son's birthday on my iPhone. Some days later I realised that I hadn't uploaded them to Revel so I took out my iPad, opened the Revel Client (v 1.1) and pressed plus to upload some new pictures (I don't want to use the new iOS auto upload feature as I will end up with all kinds of garbage in Revel). I selected the pictures which I found in my photostream (Don't forget they weren't taken with the iPad) and did the upload. The pictures should have been at the top of my Carousel as they were the most recent I had taken but they weren't there.

At first I thought it must have been something I had done but it took me a while to realise that if I scrolled all the way to the bottom of the 10 years worth of pictures I have uploaded, there was a category called "Unknown Date". Clearly the date the pictures were taken has been forgotten somehow. Is this a "Feature" of photostream or a bug in Revel?

Thinking I knew how to beat the software, I copied the same pictures to my iPad's camera roll and then repeated the upload selecting the camera roll versions this time. Unfortunately this time the date used by revel was the date I copied the picture to the camera roll and not the date the picture was taken.

Not wanting to be beaten I went to my mac, opened iPhoto and downloaded the photos from my photostream. I then opened Revel on my mac and tried to upload the exact same photos using the mac client. This time they were tagged with the correct date in Revel. Grrrrrrr. I am sure I could have achieved the same thing by uploading from the iPhone on which the photos were taken but that would be too easy.

If anyone else has Revel, an iPhone and and iPad, I am sure Adobe would appreciate it if this bug/feature could be confirmed.

Any comment from Adobe would be appreciated. It's V1.0 software I know but if date is going to be the only way (for now) of grouping photos, its got to be the date the picture was taken and no other!

Of course the other feature which would be useful would be some way of editing or at least viewing the metadata in Revel. Hopefully we won't have to wait for v2.0 for that!
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Steve Ratcliffe

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Posted 5 years ago

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Photo of Charlie D

Charlie D, Official Rep

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I can't immediately reproduce the issue. Whether snapping a new photo with the iPhone 4S or the iPad 2 (both iOS 5.0.1), once the photo is available in the photo stream, either device is able to import it into Revel under the correct date.

The only time I see the behavior you describe is when I first edit the pic using an app that doesn't preserve image metadata. When the metadata is not preserved, the photos will then file itself under Unknown date in Revel.

Is anything else affecting the pictures before they enter Photostream? Are they shot with the native camera, or another app?

I will keep at.
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Steve Ratcliffe

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I will try to repeat it with a fresh photo. Maybe a one off.
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Steve Ratcliffe

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Ok - It's happened with a second photo.

Steps to reproduce:
1) Take photo with iPhone
2) Wait till it uploads to Photostream
3) use revel on iPad to upload
4) Photo appears at bottom of carousel under date "Unknown Date"
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Charlie D, Official Rep

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Hi Steve

It's late on Friday. I was confused about the build I had installed. After reverting from my internal test build to the 1.1 build currently on the App Store, I was able to reproduce the issue. It seemed to occur mostly with images I had edited slightly with Apple's own basic editor that's now part of the Photos app.

My point is we are aware of this issue, and already implemented newer strategies for detecting the image date if metadata is unavailable. You should see a fix in our next release. The next release will better organize by date any new images imported from that point forward, but won't correct what you've already imported. I apologize for the inconvenience.

Thanks,
Charlie
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Steve Ratcliffe

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Thanks Charlie.

Good news. Is there a schedule for the next release or can't you say?

Steve
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Charlie D, Official Rep

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I'll defer to product mgmt on specifics. Otherwise all I can say is "in the near future."
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Joseph Salinas

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Just wanted to add that I am another Revel user that has noticed this exact behavior. Though I'm disappointed that I will have to upload all those pics again, I think a "near future" release should also allow us to manually edit metadata, at least the Date Taken field.

I think I'm not the only one that would like to "clean up" my Unknown Date photos periodically by placing them in their rightful place in the carousel's timeline.

Also, how about the ability to add Tags as a wish list item? Maybe best left as another topic thread... :)
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Beth Martin

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Still an issue. Even on photos that were not modified "slightly". Definitely adding a way to correct this date in app would be great (much like Facebook's timeline feature).
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Elmira, Employee

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Hi Beth, Revel now has a way to adjust date/time. On Mac, click on a track header to see an option to modify date/time for the entire track or ctrl+click an image to see Adjust Date option for that image. Similarly on iOS - tap a track header or long press an individual image.

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