Revel: Can I still access my photos after my subscription expires?

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  • Updated 6 years ago
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Is it still possible to access my photos after my subscription expires?
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Adobe Revel FAQ, Company Admin

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Posted 7 years ago

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David B, Official Rep

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Official Response
If you tried a Revel subscription but choose not to continue, after your subscription expires there is a grace period in which you still can sign in and have limited functionality. The duration of the grace period varies based on the type of subscription you used, for trial subscriptions the grace period is 30 days for paid subscribers it is 60 days. During the grace period users can browse, view, share/export/save, but cannot import or edit photos. It is also possible to re-subscribe and continue with your library intact. After the grace period expires it is no longer possible to log-in, photos will be inaccessible and the account will be deleted.

Method 1

Exporting select edited photos or originals (including during the grace period for expired subscriptions):

1) Log into the Revel application on the Mac desktop

2) Open the carousel album containing the desired photo (one can change carousels using the gear icon in the upper right-hand corner)

3) Tap the photo thumbnail of the photo which you would like to export, photo opens it Full screen

4) Click the Action icon (box with arrow pointing right) in the upper right-hand corner,

Select Export Photo or Export Original (see screen shot below)



Note: Photos must currently be exported a single photo at a time

Method 2

Steps to get to get all originals store once:

If you also ran Revel on a Mac and opted to Keep Originals, you can still get into the app to retrieve your original images. You can get to all your originals on a computer that’s got Keep All Originals enabled (as it does by default). Right click on the Adobe Revel Library.cr package in your Pictures folder, choose Show Package Contents, and in there you’ll see strangely named folders, and inside each of those you should see an Originals folder that contains all the originals from that carousel organized into sub-folders by date. These originals will be accessible this way even after your Revel subscription ends.

For additional Revel questions please visit the following

http://www.adobe.com/products/revel/f...

and

http://feedback.photoshop.com/people/...