ELEMENTS 12: asked to re-enter serial number or start trial

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  • Updated 4 years ago
  • (Edited)
why after a long time using the product , am I asked to re-enter the key code and after doing it several times .. I am still asked to re-enter or start a trial ... in-order for me to use the product ... I have to keep entering the key code ... please advise DEBJENROB@HOTMAIL.COM
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JEROME STEINER

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Posted 4 years ago

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Chris Cox

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Which product are you using?
Which version?
Which OS version?
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JEROME STEINER

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Elements 12 for Windows .... this had happened before ..... last night after entering the key code several time ..... the program returned to normal ....
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JEROME STEINER

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no ..... problem is back .... message form Adobe .... I can start trial for 32767 days ... yes 32767 days .....