Premiere Elements: Rendering shuts down computer

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  • Updated 6 years ago
  • (Edited)
My computer completely shuts down every time I render my project. Usually it could be prevented by unplugging the power chord, and working from only battery power. But one time, when it shut down, it never came back on correctly. I opened Premiere after a strange recovery-after-start-up and I got the "blue screen of death." I then wiped my computer completely, and all my memory is free. Downloaded Premiere again. For my first 5 minute video, everything was working fine, but when I started a new, longer video, it shuts down during rendering again, only I couldn't prevent it with the power chord at all. Is it a problem with my computer or the program? How do I put a stop to it once and for all, and end the madness? I feel like I've tried everything I could do myself.
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Cassandra Harner

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Posted 6 years ago

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Chris Cox

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If your computer shuts down or reboots spontaneously -- you have a hardware problem, an OS bug, or a very low level driver bug. The most common problems are bad RAM (by a large margin), followed by bad motherboards, bad CPUs, and bad power supplies.

The bluescreen also means a hardware fault or low level driver bug.
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Cassandra Harner

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Is that repairable, or is it just the way it is with my computer?

To throw some more info at you,
I have a Samsung R580 and it's only about a year and a half old. For up until this last few months it could handle anything, but now after some trouble with Premiere (it wasn't originally problematic either, there was a time when it worked great) just lately it's all been falling apart.
I can say that I tried to download a torrent program around the same time it started going haywire, but after cleaning out the computer, it's not there anymore and I've installed avast antivirus. After clearing it out, it's helped marginally, but it's not much different behaviorally. It's also unable to boot with USBs plugged in, something I've only noticed in the last few days.
I don't know if any of that info helps diagnose anything else.

I know I don't want to buy a new computer, that's my only fear. If it can be repaired somehow--dream come true.

Thanks much for helping me out!
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Chris Cox

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It should be repairable - you just need to narrow down which component or driver is bad, then replace that part.