Premiere Elements: Rendering and MPEG2 Component activation site not working

  • 2
  • Problem
  • Updated 4 months ago
  • Solved
  • (Edited)
When clicking on Render- am given an error, which then asks me to go to this website
http://www.adobe.com/special/encodera...
and enter a serial number to get an unlock code. When I go to this website, the website does not work. I have tried it on several different internet providers and even other computers. I need to render my video and am not sure how to get this to work.
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Becca

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  • frustrated

Posted 5 years ago

  • 2
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
This is fixed. Thanks for reporting.