i was having odd behavioral-problems with premier elements 10, which was functioning perfectly until about a couple weeks ago. i attempted a reinstall and was given a prompt to quit all applications: DYNAMIC LINK INSTALLER as the one listed. however i cannot find any such application/utility on my mac (os 10.9.5 i-7 277GHz w/ 12 MB RAM). upon cancelling the installer it states in the details that CAMERA PROFILES INSTALLER has already been updated...apparently another reason we can't install PE 10. when i click contact CUSTOMER SUPPORT (which i've already tried numerous times) it tells me i require a serial number which i already provided but was forced to cancel. i don't like to bug support for small things but it seems there's a big problem with this procedure and i'm hesitant to purchase ANY upgrades from a company who makes getting support nearly impossible....plus the fact that my PE 14 TRIAL appears to be a cartoonish-version of 10 and does me the favor of crashing ( [pre10aa/autonanalyzer10/source/pre_aa10/contentanalysis/plugin/descriptions/make/mac/../../src/apt/aptdescriptorworkeritem.cpp_71] ?