I have photoshop elements 9. It was on my older computer. When I got mt new computer I downloaded it successfully. However, my new computer crashed. I had to redownload photoshop. Now it won't work. Why??????
I have been sent to many different sources. Frankly If this is the help I'm going to get I don't need Photo shop.
I have been sent to many different sources. Frankly If this is the help I'm going to get I don't need Photo shop.
Posted 4 years ago
Let's try this again. I Have photo shop elements 9. It was installed in my old computer. I just got a new computer. Windows 8.1. I installed it and it worked fine.
However there was a problem with the computer and photo shop as well as other programs were deleted. I reinstalled photo shop. It does not work. When I click on organize or anything else the program shows up but not my photos. I can't do anything on the program.
However there was a problem with the computer and photo shop as well as other programs were deleted. I reinstalled photo shop. It does not work. When I click on organize or anything else the program shows up but not my photos. I can't do anything on the program.
OK, so the Photoshop and Organizer programs are working just fine - but you aren't seeing your catalog of photos in the organizer?
Did you copy all of your Organizer data from the old machine?
Did you copy all of your Organizer data from the old machine?
yes. All my pictures are on my new computer
You copied the pictures over - but did you copy all the Organizer data (i.e.: the catalog/database of those pictures)?
I guess not. How do I do that? /funny though it worked the 1st time I did it on the new computer. Is there a maximum amount of downloads I could do?
No, but while uninstalling you may have chosen to remove the application preferences and data.
Actually I didn't uninstall it. Microsoft did. My computer had crashed.
is there anything I can do?
Jeffrey Tranberry, Sr. Product Manager, Digital Imaging
