Lightroom 5: I had to replace my hard drive and don't have my serial number

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  • Updated 4 years ago
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I had to replace my hard drive and don,t have the serial number for LR5
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jack wodard

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Looking up your account with the email address you used here I see a Lightroom 4 registered under your account but not a Lightroom 5. Is it possible it's under a different email address than you used here?

Do you still have Lightroom 5 installed safely on any other systems? If so, launch Lightroom on that system and choose Help>Register...

Or, if you have the box somewhere, that might have the serial #. Or if you purchased the download version from Amazon, the serial would be stored in your account there.