refund for Photoshop Elements 13 because of too many bugs in MacOS

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  • Updated 3 years ago
  • (Edited)
I downloaded Photoshop Elements 13 from the Apple Ap store and have had ongoing problems every time the operating system updates. I have successfully followed instructions and re-downloaded my purchase despite the massive frustration. Now it won't work at all and I demand a refund so I can purchase another version through the Adobe website.
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christine webb

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Posted 3 years ago

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Dan Baumol

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Careful with version 14, at least for El Capitan, its a work in progress
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Chris Cox

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Yes, Apple is still working to solve many of the bugs introduced in MacOS 10.11.
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christine webb

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so who's to blame... Apple or Adobe. Do I apply to Apple for a refund?
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christine webb

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... and Chris... it's not just this upgrade of the OS, it's been every single time there's been an upgrade. I was patient but slowly going crazy.
my love affair with Adobe is ending and like a woman scorned, I'm angry... although I appreciate your reply
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christine webb

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Thanks Dan for your cautionary post. I was very close to repurchasing
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Chris Cox

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If you purchased from the Apple store, you need to talk to Apple.
And the OS bugs are due to Apple, and can only be fixed by Apple.