I keep getting a redirect loop when I try to login to forum, on multiple computers. I have tried to clear cookies like some posts have suggested. Still no luck.
Posted 6 years ago
all adobe forums post login. I can get to them fine but when I try to login none work.
You're logging in just fine to this forum.
So, again, which forum are you having trouble logging into?
So, again, which forum are you having trouble logging into?
so, again, ALL of the forums :P Probably logged in, but after I log in to adobe via my account, NONE of the forums work and I get: "This webpage has a redirect loop"
just to clarify, even going to https://forums.adobe.com/ after login gives me redirect loop.
OK, thank you for telling us which specific forum you had problems with.
Unfortunately, I can't reproduce any problems logging into that site - there is no redirect or problem (and yes, I tried inside and outside Adobe).
Unfortunately, I can't reproduce any problems logging into that site - there is no redirect or problem (and yes, I tried inside and outside Adobe).
There are a ton other people that have this exact problem. It's not just me, it's definitely not an isolated problem.
ok I just confirmed its only happening with my @hellowoo.com account, I made a new account and it works fine. really strange, maybe a migration issue?
I can't find mention of anyone else having a login problem.
I have the same problem, I don't want to change my account settings. Why should I?
As Jeffrey sad,
you need to change/update your screen name. You can change it here:
https://accounts.adobe.com/profile
It worked for me.
you need to change/update your screen name. You can change it here:
https://accounts.adobe.com/profile
It worked for me.
Thanks, it seemed to have solved my problem.
I have the same problem, i can't open any link i could find to Adobe forums: https://forums.adobe.com/community/in...
https://forums.adobe.com/community/
https://forums.adobe.com/welcome
https://forums.adobe.com/
https://forums.adobe.com/community/
https://forums.adobe.com/welcome
https://forums.adobe.com/
Jeffrey Tranberry, Sr. Product Manager, Digital Imaging
Have you tried signing out and back in?
Tried clearing cookies and cache for Adobe.com domains?
Tried clearing cookies and cache for Adobe.com domains?
Jeffrey Tranberry, Sr. Product Manager, Digital Imaging
I talked with one of the Jive admins.
Sounds like you need to change/update your screen name. You can change it here:
https://accounts.adobe.com/profile
Sounds like you need to change/update your screen name. You can change it here:
https://accounts.adobe.com/profile
Thank you Jeffrey
Did Jive offer any explanation as to why? Mainly curious, but also dislike having to change a screen name others know me by, consistently across several forums and social media sites, without some explanation.
Jeffrey Tranberry, Sr. Product Manager, Digital Imaging
Discrepancies between email Ids or screen names between the Jive and the user database causes this issue - such as a user deletes his/her account and re-creates a new one using the same email id.
