Elements 10: Redemption code doesn't exist??

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  • Updated 7 years ago
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I recently purchased photoshop Elements 10 at best buy, I believe march 2nd...
I'm trying to install it, but apparently I have to go to a site to get the serial number to complete the installation. So I go to adobe.com/go/getserial as the instructions said to do. Then when I type in the redemption code on my box, the adobe site tells me it doesnt exist! =[ Are there any tricks to typing it in? Or do I really have to wait it out until monday to contact customer support? I wish that their customer support line was open 24/7! what could be wrong?
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  • confused

Posted 7 years ago

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Photo of Curtis Peters

Curtis Peters

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i'm having the same problem...thankfully, i only have to wait until the morning. i will never buy another adobe product from best buy if i have to go through this non-sense again. i downloaded the trial and now have the hard copy of the program...but i'm caught between a rock and a hard place trying to get into the program.
this is totally unfair!!!!!!!!!!!!!!!!!!!!