I had a Free 1month registration;Now i have Booker a 1 Year menbership. Did Not copy my pictures during this 1month mebership. The pictures are lost Now. Is there a Chance to recover the pictures?
Trank you Vers mich,
Hans-Georg Rembeck, Order nbr.:MHGG81JB9J
It looks like your trial expired last January 2012. We do not keep photos longer than 60 days for expired trials and there is no way to recover them. I do not see a subscription associated with your account. Perhaps you have multiple Adobe IDs. If so, please send me your Adobe ID info via email to firstname.lastname@example.org.
Apologies here, I need to correct the information -- files are deleted 60 days after the start of a trial if a subscription is not purchased, which is 30 days after the trial has ended. Files are deleted 60 days after the end of a paid subscription.