Photoshop CC 2017.1.1: Recent Files panel will not open after CC desktop app update (4.1.1.202)

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  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)

I have the latest version of Photoshop CC installed on the Win 7 Pro, 64 bit OS. I have the proper check boxes ticked in Preferences to enable the new Start Screen and the Recent Files Panel. The Start Screen comes up and functions as expected. When I select File>>Open, however, the normal OS file explorer opens instead of the expected Recent Files panel. Today was the first time I've seen this behavior, it did work initially when first activated a week or so ago. I deleted and recreated my PS profile but that made no difference.

 

I discussed this with an Adobe technician today and after some research he claimed it is an issue for some people with the latest PS release. I did some internet research but could not find any reports of such behavior which seemed odd given what he told me. Is anyone else seeing similar behavior?

 

Other than this anomaly, PS seems to be working as expected in all other respects.

 

Any and all thoughts appreciated.

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JC

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Posted 2 years ago

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Ivan

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This reply was created from a merged topic originally titled Recent Files Workspace Removed with creative cloud update?.

The recent files workspace has been blocked through a creative cloud update. Photoshop still gives the option to use this workspace but it is not functional since the last creative cloud update.

Workspace: https://helpx.adobe.com/creative-cloud/help/start-open-recent-files-workspace.html

Adobes "workaround": https://helpx.adobe.com/x-productkb/multi/recent-files-workspace-issue.html

The workaround is not a workaround at all, it suggests using ctrl+O and use windows explorer or to close all your files to use the start workspace. seriously adobe???

If this feature was removed for causing issues to some users I understand but you should offer a real workaround for people who used this feature flawlessly. I suggest we get instructions on how to edit the appdata folder so we can regain this useful feature back. That would be a real workaround.
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JC

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Agreed, the proposed solution for the Adobe action taken to remove the Recent Files panel makes no sense to me. There was always the option to not use it if you didn't want that panel. Now we have a confusing option selection in Preferences that does not work.