Photoshop: Raw photos in portrait from DJI Osmo Pocket rendering with a discolored band at the top

  • 3
  • Problem
  • Updated 2 months ago
  • Solved
  • (Edited)
I'm having a really bizarre problem with my Osmo Pocket's raw photos. If I take a photo in landscape, it renders fine:



but if I take it in portrait, the rendered photo ends up with this weird band at the top:


Microsoft Photos renders it fine in both cases. Any ideas what might be going on?
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Kevin Brice

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Posted 1 year ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Weird. Could you post your original raw files? (Dropbox or CC Files and post a URL here to grab the files for troubleshooting)
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Rikk Flohr, Official Rep

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Thanks Kevin. I've forwarded them to the Camera Raw team. 
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Christopher Adam

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any updates ? im having the same issue
(Edited)
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Alessio Coraggio

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@Kevin Brice @Rikk Flohr I have the same problem here! Do you have any updates?
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Alessio Coraggio

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This reply was created from a merged topic originally titled Help - DJI Osmo Pocket DNG.

Hi everybody!
I've been a satisfied user of DJI Osmo Pocket for a few months now. I am new to the forum and would like to know if anyone has ever encountered a problem I have with my device.

I use DJI Osmo Pocket mainly to create videos but sometimes I use it to take pictures because of its raw format.

When I take a vertical shot the DNG file looks good. When I transfer it to my computer it shows well and works fine in Apple Photos. But when I import the DNG file on Lightroom the rendered photo ends up with a weird band at the top. It looks like a marriage. 

Here is the original DNG file: https://www.dropbox.com/s/iko69wobmviv8me/DJI_0503.DNG?dl=0

Here is the DNG file as it appears on Lightroom: https://www.dropbox.com/s/95wtq1b7y6ad0xj/Test.jpg?dl=0

If I take a photo in landscape it renders fine.

I tried to use another computer and import the DNG file but I have the same problem. I tried to calibrate the DJI Osmo Pocket but the problem persist. 

I also tried to take a picture with another DJI Osmo Pocket and the problem occurs in the same way.

I use Lightroom Classic 8.3.1 - Camera Raw 11.3

Has anyone ever tried to edit a vertical photo taken with the DJI Osmo Pocket using Lightroom?

Has anyone ever had the same problem?

Thank you for any support!
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Rikk Flohr, Official Rep

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DJI will be releasing a firmware update to correct this issue. Check with DJI for the latest update.